ElaineChou
Member
North Carolina
I hired an HVAC company to fix the problem that water dripping from ceiling last summer. It was due to blocked draining pipes. He added draining pans and safety auto shut off devices.
Couple days ago, there’s bad leaking from ceiling again and caused part of the ceiling fell and the hardwood floor completely wet. The current contractor told me there were couple things done wrong 1) the furnace was not sitting in the middle of the pan and the pan was tilted 2) the safety device was installed too high so the water couldn't reach it 3) the secondary draining pipe was completely blocked by silicon (he was supposed to check it)
The current contractor told me there is possibly hardwood floor damage, e.g, discolored or warped, which we need to wait and see. The AC company agreed to pay $325 maximum which is the current repair cost for everything except the floor. The AC company ask me to decide now and threatened they pay nothing. They also disagreed it was their fault. What should I do?
I hired an HVAC company to fix the problem that water dripping from ceiling last summer. It was due to blocked draining pipes. He added draining pans and safety auto shut off devices.
Couple days ago, there’s bad leaking from ceiling again and caused part of the ceiling fell and the hardwood floor completely wet. The current contractor told me there were couple things done wrong 1) the furnace was not sitting in the middle of the pan and the pan was tilted 2) the safety device was installed too high so the water couldn't reach it 3) the secondary draining pipe was completely blocked by silicon (he was supposed to check it)
The current contractor told me there is possibly hardwood floor damage, e.g, discolored or warped, which we need to wait and see. The AC company agreed to pay $325 maximum which is the current repair cost for everything except the floor. The AC company ask me to decide now and threatened they pay nothing. They also disagreed it was their fault. What should I do?