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I contacted them and stated that I didn't authorize this transaction and they said my only options were to do a spot payment (and get a $30 fee which i'm going to tell acorns to reimburse me on) or wait for it to go through and report it unauthorized. TD Bank at it's finest. Now i'm bankrupt...
Thank you both for the quick responses. Right now i'm seeing if the spot payment goes through. If not i have to call the bank when it clears and then report it. Acorns has no call center so i have to wait to see what they're going to say in 3-5 days.
My bad.
The state is NY. Acorns has email support so i won't hear from them in 3 days. I asked the bank to put a spot payment on it, but since I use acorns it was able to clear. I never had this issue with them so maybe they had a security breach or something. Maybe my account was compromised...
What is the namAcorns withdrew $1,000 from my checking account. Said it was a "one-time investment", but i never withdrew anything manually or agreed to anything. I need an explanation for this. Acorns generally has "round-up investments" that take the spare change from your bank's transactions...
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