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Also the issue caused was because the customer had wanted her nails a certain way. Even though the technician had urged and advised against doing it that way as it would seriously damage the nails. But the customer insisted saying "I'm the customer, I would like it that way. So please do it"...
Hello,
I work as a manager (new) for a nail salon. I ran into an issue the other day between a customer and employee. Now the customer is demanding the employee's real name as most nail technician have fake english names to make it easier for customers to remember them. The employee doesn't...
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