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If I avoided the tolls it would increase the drive time by 20 minutes at least when there is no traffic very late night. The rest of the time with traffic it’ll add 40 minutes. Not really doable here unfortunately.
Yes, they changed the rate being charged to the commercial rate last May. As for their support, it’s outsourced and is by far the least helpful I’ve encountered. I have “priority support”, supposedly, due to number of rides and my rating so I can only imagine how bad their regular support is!
The tolls in question were all from 2 tunnels heading into Logan Airport and East Boston.
There’s only 2 tolls (to Logan airport and East Boston) they seem to be missing. The airport ones should be easy for their system to automatically figure out.
I think I’m gonna have to just swallow it and...
I have been an Uber driver in Massachusetts for over 3 years. There was a recent post in a local Uber Driver forum where a fellow driver pointed out that Uber had not been reimbursing them for Toll charges.
I reviewed my past trip details for the previous 2 weeks and found that about 70% of the...
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