FreeAdvice has a new Terms of Service and Privacy Policy, effective May 25, 2018. By continuing to use this site, you are consenting to our Terms of Service and use of cookies.
This exercise makes no financial sense. (i.e. $50 for the kicks)
It just pisses me off that customers can be completely ignored because sales are good.
While creative, could you expound upon your reasoning there?
I would hope that resolving a customer matter with something as simple as replacing one pair of shoes would be attractive as a solution to a PIA IT guy with some spare time on his hands that may get some traction with their brand name.
What is the name of your state? New Jersey
I have been a customer support "war" with a sneaker company. They refused to make good on a return of a pair of shoes and have ignored 5 years of repeated e-mails about the issue. A rational person would call it quits and let it go. I'm not...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.