I live in Michigan.
I owe my bank (Citibank) a few thousand on my credit card. The bill is about 12 days past due. I plan to send the payment in very soon.
Anyway, probably more than once a day I receive an auto-mated recording stating that my bill is past due. I spoke to customer service asking if they could stop calling me with this recording. They said that it is their policy and that they cannot stop calling with the recording until I send my payment in. Isn't this harrasment or against the law?
If so, I think I want to take this to court. How would I proceed.
Should I record the customer service rep. telling me that they cannot stop calling? Am I allowed to record them? Please suggest what is the correct way to go about this.
I owe my bank (Citibank) a few thousand on my credit card. The bill is about 12 days past due. I plan to send the payment in very soon.
Anyway, probably more than once a day I receive an auto-mated recording stating that my bill is past due. I spoke to customer service asking if they could stop calling me with this recording. They said that it is their policy and that they cannot stop calling with the recording until I send my payment in. Isn't this harrasment or against the law?
If so, I think I want to take this to court. How would I proceed.
Should I record the customer service rep. telling me that they cannot stop calling? Am I allowed to record them? Please suggest what is the correct way to go about this.