Louisiana
TL;DR at the bottom
Let me know if this needs to be moved.
First some details:
-I work through an employment agency out of New Orleans.
-I’ve been with them for almost two years.
-For the first few weeks of employment, I had to call every week
and ask them to send my pay stub in the mail, because they didn’t
have an online option. They finally picked up and started sending me
two stubs bi weekly, and eventually moved on to 4 stubs every month.
This was slightly inconvenient, but at least I was getting them.
-On 11/20/2017 I moved 40 minutes away to be closer to work,
but my previous house was still occupied by my girlfriend, and my
pay stubs were being sent there as well.
Now:
On 12/02/17 I opened a pay stub envelope (Stamped by New Orleans
post office on 11/24/17) at house#1, I pulled out 4 pay stubs and found
an extra letter (dated 11/11/2017) that was informing me on deductions
of my check due to insurance benefits. And then “This has occurred
automatically to employees that have not accepted or declined the offered
insurance, if you do not wish for this to continue, please complete sign the
form attached and send it to the listed address above by the END of the month.”
After two weeks of calling the agency, and being transferred from one person to
the next that would be “better suited to handle my situation”
On 12/14/2017, I finally got someone (We’ll call her Jane) to email me the required
Paperwork to decline coverage and get my refund of the money they have taken out.
Jane specified over the phone to have the paperwork sent back to her by 8:00 p.m.
that day (12/14/2017).
I received the email at 3:00 and had it sent back to her by 6:17.
After hearing nothing for a few days, I called Jane to confirm she received the email
And asked if we were good, she informed me that she was mistaken and that the
deadline was the end of November, and that because I didn’t have the paperwork
turned in on time, I couldn’t cancel the insurance.
I had already explained to everyone in that office my situation and how they sent
me the notice with no time to send it back to them, and didn’t give me any realistic
chance at declining the service. They’ve strung me along for the last few months
while I’m losing my money, so I stopped sending them my time and I’m in the middle
of switching to a new employment agency.
I don’t agree with an insurance offer that automatically assumes you accept the offer
if you don’t respond, that’s a dirty tactic. But I’ll live with that part because I probably
signed something saying that it’s ok or whatever..who knows.
I would have happily declined their service if given a proper amount of time to do so.
So I feel that it is the responsibility of the agency to reimburse me, due to their lack of
communication and effectively forcing me to pay for their insurance.
They’ve gotten $355 from me, and I’m curious of my options.
Thank you for reading this far, I tried to give all of the detail that I thought was relevant
to the situation.
TL;DR:
The agency I work for is charging me for insurance that I never had the option to decline
due to their lack of communication, I want my money back.
Edit: I apologize for the weird layout, I’m posting this from my phone.
TL;DR at the bottom
Let me know if this needs to be moved.
First some details:
-I work through an employment agency out of New Orleans.
-I’ve been with them for almost two years.
-For the first few weeks of employment, I had to call every week
and ask them to send my pay stub in the mail, because they didn’t
have an online option. They finally picked up and started sending me
two stubs bi weekly, and eventually moved on to 4 stubs every month.
This was slightly inconvenient, but at least I was getting them.
-On 11/20/2017 I moved 40 minutes away to be closer to work,
but my previous house was still occupied by my girlfriend, and my
pay stubs were being sent there as well.
Now:
On 12/02/17 I opened a pay stub envelope (Stamped by New Orleans
post office on 11/24/17) at house#1, I pulled out 4 pay stubs and found
an extra letter (dated 11/11/2017) that was informing me on deductions
of my check due to insurance benefits. And then “This has occurred
automatically to employees that have not accepted or declined the offered
insurance, if you do not wish for this to continue, please complete sign the
form attached and send it to the listed address above by the END of the month.”
After two weeks of calling the agency, and being transferred from one person to
the next that would be “better suited to handle my situation”
On 12/14/2017, I finally got someone (We’ll call her Jane) to email me the required
Paperwork to decline coverage and get my refund of the money they have taken out.
Jane specified over the phone to have the paperwork sent back to her by 8:00 p.m.
that day (12/14/2017).
I received the email at 3:00 and had it sent back to her by 6:17.
After hearing nothing for a few days, I called Jane to confirm she received the email
And asked if we were good, she informed me that she was mistaken and that the
deadline was the end of November, and that because I didn’t have the paperwork
turned in on time, I couldn’t cancel the insurance.
I had already explained to everyone in that office my situation and how they sent
me the notice with no time to send it back to them, and didn’t give me any realistic
chance at declining the service. They’ve strung me along for the last few months
while I’m losing my money, so I stopped sending them my time and I’m in the middle
of switching to a new employment agency.
I don’t agree with an insurance offer that automatically assumes you accept the offer
if you don’t respond, that’s a dirty tactic. But I’ll live with that part because I probably
signed something saying that it’s ok or whatever..who knows.
I would have happily declined their service if given a proper amount of time to do so.
So I feel that it is the responsibility of the agency to reimburse me, due to their lack of
communication and effectively forcing me to pay for their insurance.
They’ve gotten $355 from me, and I’m curious of my options.
Thank you for reading this far, I tried to give all of the detail that I thought was relevant
to the situation.
TL;DR:
The agency I work for is charging me for insurance that I never had the option to decline
due to their lack of communication, I want my money back.
Edit: I apologize for the weird layout, I’m posting this from my phone.
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