What is the name of your state (only U.S. law)? Washington
We had a window cleaner/roof cleaner out for an estimate initially, he gave us a hand written list of quotes of services we would like done. He came out to remove the moss from our roof, treat the roof with moss removal, and clean our gutters. He never had us sign anything or fill out any paperwork. When he "completed" the job he had not cleaned our gutters and did poor work on the moss removal. When confronted he got extremely irate and said that gutter cleaning does not mean washing gutters, just cleaning the debris inside, this was not written anywhere on his quote, also, we don't have trees near the gutters so there was not any debris to be removed. We then asked to look at the work he did an tell us what he thought we should pay, he would not, he left yelling at us that he was going to sue us and we would have to pay court cost. This made my children extremely upset and are now afraid that the "scary man" is going to come back and harm our family. He never gave us a bill to pay...what do we do next?
We had a window cleaner/roof cleaner out for an estimate initially, he gave us a hand written list of quotes of services we would like done. He came out to remove the moss from our roof, treat the roof with moss removal, and clean our gutters. He never had us sign anything or fill out any paperwork. When he "completed" the job he had not cleaned our gutters and did poor work on the moss removal. When confronted he got extremely irate and said that gutter cleaning does not mean washing gutters, just cleaning the debris inside, this was not written anywhere on his quote, also, we don't have trees near the gutters so there was not any debris to be removed. We then asked to look at the work he did an tell us what he thought we should pay, he would not, he left yelling at us that he was going to sue us and we would have to pay court cost. This made my children extremely upset and are now afraid that the "scary man" is going to come back and harm our family. He never gave us a bill to pay...what do we do next?