3 day conumer protection law for sales

[mau99]

What is the name of your state (only U.S. law)? Massachusetts

Can anyone tell me if the 3 day law that allows a consumer to change their mind about

something they have bought applies to internet sales?

I clicked onto a "free trial" offer and my debit card was supposed to be charged
$1.95 but it was charged $41.85. Five minutes later, I called the company and was
put on hold indefinitely. I emailed them 3 times over the next 2 days asking that

the order be canceled. They never answered; they sent out the product, and when
I finally got someone on the phone, I was told that once you make the order, "it is
impossible to cancel". When I expained, I was told, "that is because we pre-check
a box for you to receive another product, for your convenience", and you must have
not un-checked it.
thanks for any adviceWhat is the name of your state (only U.S. law)?

 

[Just Blue]

What is the name of your state (only U.S. law)? Massachusetts

Can anyone tell me if the 3 day law that allows a consumer to change their mind about

something they have bought applies to internet sales?

I clicked onto a "free trial" offer and my debit card was supposed to be charged
$1.95 but it was charged $41.85. Five minutes later, I called the company and was
put on hold indefinitely. I emailed them 3 times over the next 2 days asking that

the order be canceled. They never answered; they sent out the product, and when
I finally got someone on the phone, I was told that once you make the order, "it is
impossible to cancel". When I expained, I was told, "that is because we pre-check
a box for you to receive another product, for your convenience", and you must have
not un-checked it.
thanks for any adviceWhat is the name of your state (only U.S. law)?

Channel 7 new just had something about this on earlier this week...They said to call the CC company and dispute the charge.

 

[FlyingRon]

Not a credit card.

 

[JETX]

They said to call the CC company and dispute the charge.

From the original post: "I clicked onto a "free trial" offer and my debit card was supposed to be charged $1.95".
I guess you don't understand the difference between a Credit Card and a debit card. Please learn to UNDERSTAND posts before offering your improper 'advice'.

 

[JETX]

What is the name of your state (only U.S. law)? Massachusetts

Can anyone tell me if the 3 day law that allows a consumer to change their mind about

something they have bought applies to internet sales?

I clicked onto a "free trial" offer and my debit card was supposed to be charged
$1.95 but it was charged $41.85. Five minutes later, I called the company and was
put on hold indefinitely. I emailed them 3 times over the next 2 days asking that

the order be canceled. They never answered; they sent out the product, and when
I finally got someone on the phone, I was told that once you make the order, "it is
impossible to cancel". When I expained, I was told, "that is because we pre-check
a box for you to receive another product, for your convenience", and you must have
not un-checked it.
thanks for any advice

Using a debit card is like paying cash. You have very limited protection.... not nearly that provided by a credit card.

There are some 'courtesy' protections that your debit card issuer might have available. I suggest you contact them in WRITING, include a copy of the website showing the lesser charge, etc. Give them a FULL explanation of what happened.... and hope for the best.
For more: Debit card facts

 

[acmb05]

Using a debit card is like paying cash. You have very limited protection.... not nearly that provided by a credit card.

There are some 'courtesy' protections that your debit card issuer might have available. I suggest you contact them in WRITING, include a copy of the website showing the lesser charge, etc. Give them a FULL explanation of what happened.... and hope for the best.
For more: Debit card facts

And next time read before you click BUY. this is very common with online sales. You go through 3 or 4 pages of stuff in order to make the purchase but fail to look at every thing on the page before going to the next page. They count on you doing that.

The card issuer (bank) is going to look at it and say if you did not want this product why did you order it.