I use a reshipping company to forward international purchases to me. They have physical mailing addresses in both the UK and Canada, so I purchase items from international vendors and have them shipped to the reshipping mailing addresses, and then I pay the reshipping company to forward them to me in the United States. I've used them without hassle for over a year now.
Last month, out of the blue, I received an email from the reshipping company saying that my account was closed. It was a standard form email with no details. I immediately tried to call them, and the phone just rings and rings (I've since tried repeatedly on different days and this is always the case; apparently they can't be bothered to ever answer the phone). I contacted them via email and eventually received a message saying that "Your account has been closed at the request of the local police office while they investigate an issue." I've asked for further information, including how I could contact the police in question myself, but I have been refused any further details. They've only said that they'll reopen the account once the case is closed.
Now I have absolutely no idea what this could possibly be about. I use the reship service in the manner that it is intended for, and the items I purchase have been entirely DVDs and CDs available through Amazon Canada and Amazon United Kingdom - nothing illegal, nothing even borderline, just import versions of some mainstream movies and albums. I don't even know the country of the "local police office" in question - it could be either Canada or the United Kingdom.
If they just don't want to do business with me anymore, that is their prerogative. But I have about a dozen packages sitting in their warehouse that I was waiting to bundle into one package and have shipped - I don't intend to just forfeit those items that I've already paid for. I didn't immediately push for shipment, because I didn't want to seem like I had something to hide, like I needed the items shipped asap before the police might inspect them. But it's been a month now, the police have had ample time to inspect them if they so desired, but I still can't get any answers or movement from reship.com.
Last month, out of the blue, I received an email from the reshipping company saying that my account was closed. It was a standard form email with no details. I immediately tried to call them, and the phone just rings and rings (I've since tried repeatedly on different days and this is always the case; apparently they can't be bothered to ever answer the phone). I contacted them via email and eventually received a message saying that "Your account has been closed at the request of the local police office while they investigate an issue." I've asked for further information, including how I could contact the police in question myself, but I have been refused any further details. They've only said that they'll reopen the account once the case is closed.
Now I have absolutely no idea what this could possibly be about. I use the reship service in the manner that it is intended for, and the items I purchase have been entirely DVDs and CDs available through Amazon Canada and Amazon United Kingdom - nothing illegal, nothing even borderline, just import versions of some mainstream movies and albums. I don't even know the country of the "local police office" in question - it could be either Canada or the United Kingdom.
If they just don't want to do business with me anymore, that is their prerogative. But I have about a dozen packages sitting in their warehouse that I was waiting to bundle into one package and have shipped - I don't intend to just forfeit those items that I've already paid for. I didn't immediately push for shipment, because I didn't want to seem like I had something to hide, like I needed the items shipped asap before the police might inspect them. But it's been a month now, the police have had ample time to inspect them if they so desired, but I still can't get any answers or movement from reship.com.
Last edited: