I am going to address your misquote, which I belive is simply a misunderstanding of how the system works.
In your first post you wrote:
I have told the attorney that any more contact needed to be thu the US postal service. I understood that once a collection company or attorney was told this they had to do it this way, but that's not what they are doing.
That is incorrect. There is no such entity as a limited cease and desist. If you really feel there should call your congressman, but don't hold your breath because the big collection companies give far more to his campaign than you.
If you send a letter attempting to CD verbal communications one of three things will happen: 1, They will treat it as a full CD and either sue you, drop it or sell the account to another agency; 2, they will simply throw it away; 3, They will pass it around the office and laugh at you before a collector calls you again -- this time with the call on speaker in the training room so everybody can laugh at it.
arhillbilly said:
This is what I was talking about as far as being told you can request it in writing.
"There is a provision of the Federal Fair Debt Collection Practices Act (FDCPA) which regulates "debt collectors". The FDCPA defines a debt collector as any person, other than the creditor, who regularly collects debts owed to others. This generally refers to collectors for collection agencies. You can stop a debt collector from contacting you by writing to the collection agency demanding they stop. Once the agency receives your letter, they may not contact you again except to say there will be no further contact."
That is completely different. If you choose to send a cease and desist letter to a CA you might want to continue reading that section of the FDCPA, which is section 805c:
(c) CEASING COMMUNICATION. If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except --
(1) to advise the consumer that the debt collector's further efforts are being terminated;
(2) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or
(3) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified remedy.
That means your next contact may well remove any possibility of your resolving the account without having to pay legal fees. You should only do this when ALL of the following apply:
1. You know the details of the debt
2. It is out of statute and you have researched the applicable laws and can prove it
3. You are willing to face a lawsuit by the CA either by defending yourself or hiring an attorney.
That said, you also need to remember that debt is sold so frequently that your account is going to go to another CA and the process will start again.
DC
*****
Adding FDCPA link for OP
http://www.ftc.gov/os/statutes/fdcpa/fdcpact.htm
I strongly advise you read it. If you have specific questions, ask. Remember that the FDCPA isn't a stand alone document -- few are. The FTC staff opinions are taken very seriously and there is a lot of case law in every state and on the federal level. If you really want to understand how it applies in your state go spend some time at the local law library.