PayrollHRGuy
Senior Member
What is the name of your state (only U.S. law)? Arkansas
I already have a call in to our lawyer.
A specific software is the primary tool of our business. The software is specialized and there are a limited number of providers for such software. The software company (Company A) we use as been sold to another company (Company B). Company B's product that they are replacing Company A's product with is significantly more expensive and is missing some pretty significant features that A's software had.
The data (that is unquestionably our data) is within a Pervasive DB that we don't have direct access to. The data as well as the software is in the cloud. Company A/B is not allowing access to the database directly. This would require that we spend a huge amount of time and money to manually get the data via reports and other methods instead of a simple download and remap of the database to move to another provider.
The contract is mute on the issue of access to the database.
My question is does anyone know of any case law on this subject?
I already have a call in to our lawyer.
A specific software is the primary tool of our business. The software is specialized and there are a limited number of providers for such software. The software company (Company A) we use as been sold to another company (Company B). Company B's product that they are replacing Company A's product with is significantly more expensive and is missing some pretty significant features that A's software had.
The data (that is unquestionably our data) is within a Pervasive DB that we don't have direct access to. The data as well as the software is in the cloud. Company A/B is not allowing access to the database directly. This would require that we spend a huge amount of time and money to manually get the data via reports and other methods instead of a simple download and remap of the database to move to another provider.
The contract is mute on the issue of access to the database.
My question is does anyone know of any case law on this subject?