american express fired me on the last day of training

[tabekat]

i recently was hired to be a customer service agent by american express. the training was difficult because there
was a woman in charge who used agressive tactics as her
method of "inspiration". she told me if i didn't improve
my hold time on the telephone i would be fired. she told me
if i didn't obey her without question i would be fired.
this type of tactic didn't inspire me in the training.
it hindered me. the more she threatened me, the worse
i did. nevertheless, despite her methods, i continued to
improve on the telephone with the customers, even though
she would never acknowledge my progress.

the day before the last day of training, i went on an
activity with the team that was to be my group on the
floor. they asked me how training was going, and i was
honest with them. i told them the methods employed by
this woman hindered my progress.

when she found out that i had told them that, she went
beserk and fired me. she made up a bogus case about
me that wasn't true. she said that i had put american
express down on the telephone. (untrue).

she then sent me out of the building, with my belongings,
and no final paycheck. i had to fight to get my final
paycheck. american express didn't get it to me until
almost a week later, and i bounced 3 checks in my
account because of her decision.

i loved american express and i was looking forward
to being a good agent for them. i just want my
job back. is there anything i can do to fight this?
i honestly do not feel, in my heart, that i did
anything that merited termination.

 

[loku]

Am X Trainee

Most people are employees at will and have no employment contracts or union contracts that protect them. That means that a boss can fire them at will for any legal reason other than discrimination on the basis of such things such as race, color, creed, etc. or no reason at all. If there is an employment contract, or a union, that's different.

Although under this rule, you have no legal right to be rehired, since your boss lied about you when you were terminated, you might be able to get reinstated if you can prove to Am X that she lied.

Another possiblity is to show Am X that she did not follow company policy. If that is the case and you can prove it, then it was a wrongful termination, and you could sue her and Am X.