What is the name of your state (only U.S. law)? TX
My boyfriend and I moved out of our apartment and were sent a bill for ~$980 for carpet damage. We were trying to come up with the best way to pay it off and in the meantime began being contacted by collections.
The interactions we have had with the agency have been terrible, to say the least. Each time we spoke with an agent we were hung up on, they kept pressuring me to use my credit card which has enough limit to cover the debt, even though I made it clear I will not be using it. And only gave me two options to pay it full or two payments of ~$400.
I initially called them with the intention of starting to make payments of $200, which admittedly I never brought up, but only because it was impossible to really get a word in. Each time I tried to make an arrangement they would not let me speak and use their scare tactics, such as implying that I was unwilling to pay, etc. I even tried to speak to a supervisor but was transferred to what seemed to be just another agent.
My concern is that I am willing to make payments on the account, but it is impossible to try to communicate with this agency, not sure what course of action to take, or what I can say that will make them willing to work with me.
Any help is appreciated.
My boyfriend and I moved out of our apartment and were sent a bill for ~$980 for carpet damage. We were trying to come up with the best way to pay it off and in the meantime began being contacted by collections.
The interactions we have had with the agency have been terrible, to say the least. Each time we spoke with an agent we were hung up on, they kept pressuring me to use my credit card which has enough limit to cover the debt, even though I made it clear I will not be using it. And only gave me two options to pay it full or two payments of ~$400.
I initially called them with the intention of starting to make payments of $200, which admittedly I never brought up, but only because it was impossible to really get a word in. Each time I tried to make an arrangement they would not let me speak and use their scare tactics, such as implying that I was unwilling to pay, etc. I even tried to speak to a supervisor but was transferred to what seemed to be just another agent.
My concern is that I am willing to make payments on the account, but it is impossible to try to communicate with this agency, not sure what course of action to take, or what I can say that will make them willing to work with me.
Any help is appreciated.
