What is the name of your state? GA
My daughter and her best friend signed a lease and were told they were moving into Apartment X, which is an end unit apartment. They were told that their move in date was Aug. 10th. Upon arrival, their end unit apartment was no longer available and they were told that the apartment complex had to do an "emergency switch" and allowed someone else to move into the apartment the night before. The emergency switch has resulted in my daughter and her best friend receiving an apartment that had not been cleaned, had a horrible smell, and has wallpaper in the bathroom that I think they bought in the late 70's. Since the girls signed a lease and visited the complex on at least two subsequent occasions and were told that they had apartment X, do they have any recourse at this point? We think that the tenants that were given their apartment may be friends with the people in the office. Since school starts on Monday, and the girls have now shown up wit U-hauls full of their stuff, the apartment complex knows that they have them over a barrel. The other odd piece to this puzzle is that they never called the girls to tell them about any "emergency switch" that caused the other people to have to move in a day earlier than what was specified as "move-in" day. One of the office staff actually had the nerve to get an attitude when the girls were upset. The apartment they were booted out of was much nicer than the one they have been provided and it is further towards the back of the complex. The one on their lease is of course near the pool, the office, and the front of the complex which is closer to their school. Do they have any recourse since of course both sets of tenants will have a signed lease for the same apartment?
My daughter and her best friend signed a lease and were told they were moving into Apartment X, which is an end unit apartment. They were told that their move in date was Aug. 10th. Upon arrival, their end unit apartment was no longer available and they were told that the apartment complex had to do an "emergency switch" and allowed someone else to move into the apartment the night before. The emergency switch has resulted in my daughter and her best friend receiving an apartment that had not been cleaned, had a horrible smell, and has wallpaper in the bathroom that I think they bought in the late 70's. Since the girls signed a lease and visited the complex on at least two subsequent occasions and were told that they had apartment X, do they have any recourse at this point? We think that the tenants that were given their apartment may be friends with the people in the office. Since school starts on Monday, and the girls have now shown up wit U-hauls full of their stuff, the apartment complex knows that they have them over a barrel. The other odd piece to this puzzle is that they never called the girls to tell them about any "emergency switch" that caused the other people to have to move in a day earlier than what was specified as "move-in" day. One of the office staff actually had the nerve to get an attitude when the girls were upset. The apartment they were booted out of was much nicer than the one they have been provided and it is further towards the back of the complex. The one on their lease is of course near the pool, the office, and the front of the complex which is closer to their school. Do they have any recourse since of course both sets of tenants will have a signed lease for the same apartment?