B
bmundy
Guest
13 months ago I entered into a lease with Land Rover North America. The date of purchase I was promised the following:
1. Floor Mats
2. Any CD changer would work with the car and it would be able to be controlled with the dashboard controls.
3. A 2 day, off-road driving coarse.
4. 2 years free maintenance.
On the date of purchase they were out of floor mats and we were promised they would be delivered in one week. 3 weeks passed and we went into the dealership to inquire. We were given the floor mats, which were in stock. When we went to a nation wide car stereo dealer we were told that the CD changer designed to fit into the vehicle was a Pioneer 10 disk, $250 CD changer. However,the attachment on the car would not fit the normal Pioneer CD changer. We asked the dealer's service center and they told us the CD changer had to be a Land Rover CD changer and it was $800. This is the same Pioneer CD changer we saw in the store for $250 with a different adapter.
The date for the off road driving school had come and gone so we once again inquired at the dealership. They told us that class had been cancelled but, another one was coming up and we would be notified. It's been 13 months since the date of purchase and we haven't been notified about any driving school and they now claim to not offer it.
To date we have had two regularly scheduled maintenances and we have had to pay for both. The dealership claims this is Land Rover of North America's responsibility but, LR of NA claims the dealership is responsible for maintenance deals.
To date we have been treated terribly by the dealership who sold us the lease. We feel they haven't lived up to what they promised and their service has not been what they led us to expect. How can we get out of this lease at no cost?
1. Floor Mats
2. Any CD changer would work with the car and it would be able to be controlled with the dashboard controls.
3. A 2 day, off-road driving coarse.
4. 2 years free maintenance.
On the date of purchase they were out of floor mats and we were promised they would be delivered in one week. 3 weeks passed and we went into the dealership to inquire. We were given the floor mats, which were in stock. When we went to a nation wide car stereo dealer we were told that the CD changer designed to fit into the vehicle was a Pioneer 10 disk, $250 CD changer. However,the attachment on the car would not fit the normal Pioneer CD changer. We asked the dealer's service center and they told us the CD changer had to be a Land Rover CD changer and it was $800. This is the same Pioneer CD changer we saw in the store for $250 with a different adapter.
The date for the off road driving school had come and gone so we once again inquired at the dealership. They told us that class had been cancelled but, another one was coming up and we would be notified. It's been 13 months since the date of purchase and we haven't been notified about any driving school and they now claim to not offer it.
To date we have had two regularly scheduled maintenances and we have had to pay for both. The dealership claims this is Land Rover of North America's responsibility but, LR of NA claims the dealership is responsible for maintenance deals.
To date we have been treated terribly by the dealership who sold us the lease. We feel they haven't lived up to what they promised and their service has not been what they led us to expect. How can we get out of this lease at no cost?