Auto repair

[lpenrod]

texas

feb 2001 took my 1966 mustang gt to a shop in san antonio to have a new vynl top, a headliner and some front end work done. owner told me it would take 2 weeks. he has now had the car for 4 1/2 months and every week tells me it will be ready next week. i keep driving to san antonio (45 miles) to check and it is still not done. He has damaged parts on the car which were perfect when i took it to him. what are my options? i have already psid him $750 up front. can i walk in and drive the car out if it is driveable, and follow up with some legal action? it is very frustrating!

thanks,

lpenrod

 

[loku]

Texas auto repair

If you have an auto repair problem that the shop will not correct, the Texas Attorney General's Consumer Protection office and the Better Business Bureau both offer a complaint resolution process to help resolve your problem.

For more information, call the Attorney General's Consumer Protection Hotline at 1-800-621-0508, or contact your nearest Attorney General regional office.
Austin -512/463-2070
Dallas - 214/969-5310
El Paso - 915/542-4800
Houston - 713/223-5886
Lubbock - 806/747-5238
McAllen - 956/682-4547
San Antonio - 210/225-4191