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dpech66
Guest
State is California.
I bought a car and the next day it started to overheat. Since I bought it used, as is, I decided to take the car back to the auto repair place who had worked on the cooling system the month before. On the way up it overheated. I managed to get it to the shop, and was told it was the thermostat. After inspection, the owner of the shop told me it needed a new head gasket. I paid him $1520 to replace the gasket, radiator, computer, and thermostat.
When I picked up the car, everything ran fine for a week-until I took long distance trip. About 150 miles away from home, the engine began making that "death rattle" knocking sound. From previous experience with another car, I knew to immediately stop the car. On that previous car, the oil plug had fallen out, resulting in the engine being chewed up. We had the car towed to Walmart to get it off the road, and I called my husband to pick us up. Because of a surgical appointment, my mother and sister had to rent a car for a week to continue on the trip to make her appointment, then my husband and I went back to the car to assess the damage. Upon placing his hand on the oil plug, it fell into his hand. We then went home and called the shop owner, and told him he needed to pick up the car and fix it, because it was his fault for not tightening the plug, resulting in oil loss and our engine.
The tow truck driver who came to get the keys told us that this same shop had worked on an engine of his, did not torque down the engine, resulting in loss of the engine. When he provided them with a replacement engine, they charged him for the labor!
The shop owner has now had the car for more than a month. He told us that the damage was not caused by him, but out of the goodness of his heart he is fixing it for free. But...we are only getting a 30 day warranty and he is taking away our original sixth month warranty. We are wondering if there is something we should be doing but aren't. We think this guy is giving us the runaround. Plus...there is that rental car expense my mother incurred and the inconvenience of not having our car. I am starting school on Monday and need my car, and he came across as though it wouldn't be fixed by then. What should we do? Should we sue him? I am planning on taking the car to another shop for a complete "lemon check" to make sure everything was done on it. When we call him he gives us the runaround and more bs.
I bought a car and the next day it started to overheat. Since I bought it used, as is, I decided to take the car back to the auto repair place who had worked on the cooling system the month before. On the way up it overheated. I managed to get it to the shop, and was told it was the thermostat. After inspection, the owner of the shop told me it needed a new head gasket. I paid him $1520 to replace the gasket, radiator, computer, and thermostat.
When I picked up the car, everything ran fine for a week-until I took long distance trip. About 150 miles away from home, the engine began making that "death rattle" knocking sound. From previous experience with another car, I knew to immediately stop the car. On that previous car, the oil plug had fallen out, resulting in the engine being chewed up. We had the car towed to Walmart to get it off the road, and I called my husband to pick us up. Because of a surgical appointment, my mother and sister had to rent a car for a week to continue on the trip to make her appointment, then my husband and I went back to the car to assess the damage. Upon placing his hand on the oil plug, it fell into his hand. We then went home and called the shop owner, and told him he needed to pick up the car and fix it, because it was his fault for not tightening the plug, resulting in oil loss and our engine.
The tow truck driver who came to get the keys told us that this same shop had worked on an engine of his, did not torque down the engine, resulting in loss of the engine. When he provided them with a replacement engine, they charged him for the labor!
The shop owner has now had the car for more than a month. He told us that the damage was not caused by him, but out of the goodness of his heart he is fixing it for free. But...we are only getting a 30 day warranty and he is taking away our original sixth month warranty. We are wondering if there is something we should be doing but aren't. We think this guy is giving us the runaround. Plus...there is that rental car expense my mother incurred and the inconvenience of not having our car. I am starting school on Monday and need my car, and he came across as though it wouldn't be fixed by then. What should we do? Should we sue him? I am planning on taking the car to another shop for a complete "lemon check" to make sure everything was done on it. When we call him he gives us the runaround and more bs.