What is the name of your state (only U.S. law)? WA
This whole mess started when I received from the University that I was attending, a couple of checks by mail totaling a few thousand dollars. I didn't know why the school was sending me money so I took the checks to my financial aid VA rep. at the school. He checked my records and said that I was all caught up on my tuition and that he saw no outstanding or pending balances, his guess was that my student loan must have over paid and so they sent me the difference. I then checked with my student financial aid rep and she too found no outstanding or pending balances. I was told by both reps that the money was mine. Just to be safe I held off on cashing the checks. Then a couple of days before they were going to expire I took them to the financial aid reps and again they found no outstanding or pending balances, one rep even told me to buy myself something nice with the money. So I cashed the checks and spent the money on much needed repairs on my car. Well, soon after, came the time for me to register for the next semester, I was told that I was not able to register due to an outstanding balance (that equaled the exact amount of the checks that I had received). I was then totally abandoned by my VA rep. and left to deal with the financial aid Administrator by myself. Ill skip through the multiple other issues that came about during my battle to try to stay in the school, a battle that ended with them preventing me from finishing my degree program, they refused to release my transcripts, my student loans went into default, and a year of my Montgomery GI Bill was wasted.
Its been over 3 years now, recently I decided to stop by the school and see if the new GI Bill would help me to go back and finish my degree. They had me meet with a new financial aid rep to look over my options. I explained to her what had happened previously, she brought in my Admissions Adviser as well as the Admissions Administrator and had me explain to them what had happened, they all said that they were going to pass my issue on up the ladder, during our meeting she took a look into my file and saw that the outstanding balance that prevented me from registering was actually an unpaid balance from my first semester at the school! That proves that when I took those checks to those financial aid reps, and I have witnesses that went with me to their offices both times, that balance was in my records and they both failed to catch it. If they would have done their jobs correctly and found that balance that had been outstanding for a whole year, then they wouldn't have basically ruined my life. I was in good academic standing and I know I would have graduated from my AAS Degree Program and the BAS Degree Program that I had planned and been in the career field that I was headed for, anyone that knows a soldier knows that when we have a mission we don't quit until that mission is complete.
This new rep I spoke to also noticed that the school was overcharging me by applying my Military discount then removing it for a period of time and then re-applying it over and over again during the time is was there. That military discount was nearly 50% off of the standard tuition costs. This is a well known accredited Private University, they shouldn't make these kinds of mistakes.
I'm usually the kind of person that just lets things slide, but these mistakes that were made have had a tremendous effect on my life, and I really think I deserve some retribution, at least for these years without my college degree. So please someone tell me that I have a case here.I appreciate anyone that has taken the time to read this, and thanks ahead of time for any advice that you may have for me.
This whole mess started when I received from the University that I was attending, a couple of checks by mail totaling a few thousand dollars. I didn't know why the school was sending me money so I took the checks to my financial aid VA rep. at the school. He checked my records and said that I was all caught up on my tuition and that he saw no outstanding or pending balances, his guess was that my student loan must have over paid and so they sent me the difference. I then checked with my student financial aid rep and she too found no outstanding or pending balances. I was told by both reps that the money was mine. Just to be safe I held off on cashing the checks. Then a couple of days before they were going to expire I took them to the financial aid reps and again they found no outstanding or pending balances, one rep even told me to buy myself something nice with the money. So I cashed the checks and spent the money on much needed repairs on my car. Well, soon after, came the time for me to register for the next semester, I was told that I was not able to register due to an outstanding balance (that equaled the exact amount of the checks that I had received). I was then totally abandoned by my VA rep. and left to deal with the financial aid Administrator by myself. Ill skip through the multiple other issues that came about during my battle to try to stay in the school, a battle that ended with them preventing me from finishing my degree program, they refused to release my transcripts, my student loans went into default, and a year of my Montgomery GI Bill was wasted.
Its been over 3 years now, recently I decided to stop by the school and see if the new GI Bill would help me to go back and finish my degree. They had me meet with a new financial aid rep to look over my options. I explained to her what had happened previously, she brought in my Admissions Adviser as well as the Admissions Administrator and had me explain to them what had happened, they all said that they were going to pass my issue on up the ladder, during our meeting she took a look into my file and saw that the outstanding balance that prevented me from registering was actually an unpaid balance from my first semester at the school! That proves that when I took those checks to those financial aid reps, and I have witnesses that went with me to their offices both times, that balance was in my records and they both failed to catch it. If they would have done their jobs correctly and found that balance that had been outstanding for a whole year, then they wouldn't have basically ruined my life. I was in good academic standing and I know I would have graduated from my AAS Degree Program and the BAS Degree Program that I had planned and been in the career field that I was headed for, anyone that knows a soldier knows that when we have a mission we don't quit until that mission is complete.
This new rep I spoke to also noticed that the school was overcharging me by applying my Military discount then removing it for a period of time and then re-applying it over and over again during the time is was there. That military discount was nearly 50% off of the standard tuition costs. This is a well known accredited Private University, they shouldn't make these kinds of mistakes.
I'm usually the kind of person that just lets things slide, but these mistakes that were made have had a tremendous effect on my life, and I really think I deserve some retribution, at least for these years without my college degree. So please someone tell me that I have a case here.I appreciate anyone that has taken the time to read this, and thanks ahead of time for any advice that you may have for me.