What is the name of your state? MI
For the first time in 10 years, we have gotten a complaint about bed bugs.
Previous tenants paid for the month but moved out without notice 3 days into their billing cycle. We found out that they moved after the property had been vacant for a month.
We quickly had the home cleaned and placed new tenants who had an emergent need and found themselves homeless. Lease started on April 1 (today) but we allowed them to move in a few days early free of charge. The day after they moved in (on the 30th), they contacted us saying they found bed bugs.
I contacted the previous tenant immediately who confirmed that yes they had a bed bug issue. Says they never told us because the lease states they are responsible for pest control, which I will change immediately to now state that it is required that they still notify us.
Had I known, I would have never placed tenants in that home prior to having the situation resolved.
Steps we've taken so far:
Contracted an exterminator but cannot come out until Thursday 4/2/2020
Placing tenants in an hotel
Paying for extra storage time since they had not moved everything in (no beds, dressers, etc have been moved in)
Here is my dilemma and question:
Some of my partners disagree on further assistance. Tenants have now found them in the clothes they had there. Tenants are asking to have belongings cleaned. Some partners say ok and others say no and tenants should have renters insurance for that. Should tenants be responsible for this?
For the first time in 10 years, we have gotten a complaint about bed bugs.
Previous tenants paid for the month but moved out without notice 3 days into their billing cycle. We found out that they moved after the property had been vacant for a month.
We quickly had the home cleaned and placed new tenants who had an emergent need and found themselves homeless. Lease started on April 1 (today) but we allowed them to move in a few days early free of charge. The day after they moved in (on the 30th), they contacted us saying they found bed bugs.
I contacted the previous tenant immediately who confirmed that yes they had a bed bug issue. Says they never told us because the lease states they are responsible for pest control, which I will change immediately to now state that it is required that they still notify us.
Had I known, I would have never placed tenants in that home prior to having the situation resolved.
Steps we've taken so far:
Contracted an exterminator but cannot come out until Thursday 4/2/2020
Placing tenants in an hotel
Paying for extra storage time since they had not moved everything in (no beds, dressers, etc have been moved in)
Here is my dilemma and question:
Some of my partners disagree on further assistance. Tenants have now found them in the clothes they had there. Tenants are asking to have belongings cleaned. Some partners say ok and others say no and tenants should have renters insurance for that. Should tenants be responsible for this?