My state is confusion ....but that is another story.
Hi all, ah yes..its me the person helping the bicyclist hit by the pickup truck! Anyway, I got all the necessary documents together, gave an over the phone statement and then sent in the documents with the demand letter for the amount we are requesting on the claim
. Well, this is my question: I sent in the documents and claim letter the other day to the insurance adjuster, and in the interim my friend got a letter from the insurance company saying they will pay the medical directly and nothing else. The insurance company KNEW I was sending in the formal demand letter along with the documents (hospital bills, pictures etc), but it was like they thought if they beat me to the punch by sending out their letter first, then that would be that! My friend recieved this letter like yesterday and the insurance company probably recieved the demand letter I sent them today, so whats the deal on that? Isn't this just the first step in the negotiation process? I figure to use the amount they said they would pay for the medical bills as their first offer in the negotiations. But the amount they said they would pay and the amount on the demand letter is a difference of about 20,000! And not only that, they say they will pay the medical bills directly and not award the claim amount to my friend! My friend plans on paying some of the medical bills but he needs money to live on also. So if worse comes to worse and this is all he ends up with, can they do that..I mean pay the hospital directly? And what is the deal with the letter? Thanks for your advice all.
Hi all, ah yes..its me the person helping the bicyclist hit by the pickup truck! Anyway, I got all the necessary documents together, gave an over the phone statement and then sent in the documents with the demand letter for the amount we are requesting on the claim
. Well, this is my question: I sent in the documents and claim letter the other day to the insurance adjuster, and in the interim my friend got a letter from the insurance company saying they will pay the medical directly and nothing else. The insurance company KNEW I was sending in the formal demand letter along with the documents (hospital bills, pictures etc), but it was like they thought if they beat me to the punch by sending out their letter first, then that would be that! My friend recieved this letter like yesterday and the insurance company probably recieved the demand letter I sent them today, so whats the deal on that? Isn't this just the first step in the negotiation process? I figure to use the amount they said they would pay for the medical bills as their first offer in the negotiations. But the amount they said they would pay and the amount on the demand letter is a difference of about 20,000! And not only that, they say they will pay the medical bills directly and not award the claim amount to my friend! My friend plans on paying some of the medical bills but he needs money to live on also. So if worse comes to worse and this is all he ends up with, can they do that..I mean pay the hospital directly? And what is the deal with the letter? Thanks for your advice all.