Hello,
We just started a small non profit and we were looking for a logo. We picked the cheapest online and it was stating the files we were going to receive, the number of revisions and that we were going to get the ownership. We paid and after 3 weeks of back and forth emails the logo is finalized. That's when their legal team called me for the trademarking I did not ask for. And told me that I have to pay 800 of legal fees and government fees. When I said that I want the logo without trademark, their boss called me and said I can't and he can offer me the cheaper version: copyright for 250 dollars. It is written nowhere that I have to pay this and they said they don't have too as it is mandatory by law... Now, they say they can refund but I cannot use the logo or something that resemble it... Can we still use our idea with a more honest designer?
Thanks
We just started a small non profit and we were looking for a logo. We picked the cheapest online and it was stating the files we were going to receive, the number of revisions and that we were going to get the ownership. We paid and after 3 weeks of back and forth emails the logo is finalized. That's when their legal team called me for the trademarking I did not ask for. And told me that I have to pay 800 of legal fees and government fees. When I said that I want the logo without trademark, their boss called me and said I can't and he can offer me the cheaper version: copyright for 250 dollars. It is written nowhere that I have to pay this and they said they don't have too as it is mandatory by law... Now, they say they can refund but I cannot use the logo or something that resemble it... Can we still use our idea with a more honest designer?
Thanks