Soxnation85
Junior Member
What is the name of your state (only U.S. law)? IL
I had a very upsetting morning today. Upon starting my day I have the habit of checking my bank account transaction history. Today I noticed my account was negative. I'm never in the negative. So quickly I noticed there was a posted transaction to CarMax for $370. First of all I don't own a car and I've never co-signed on a car at CarMax. So I immediately thought fraud. I opened the check image and it noticed a familiar name. The check had a family members name on it as if it was written by them. Except it was not a picture of a live check it was one of those automated checks a computer would generate when you make a payment over the phone. I then remembered back in December I did a favor for this person and payed their full due balance. Of course they paid me back and that was a done deal. I specifically told CarMax back in December that it was a one time payment in favor of this person they said it was fine. Two months later I wake up to this charge. Furiously I called them and their response was that "it's company policy that they store payment information from anyone who gives them payment" i went off on CarMax after hearing this answer. Long story short I cancelled my back account and had to re-open another one pending investigation from my bank. I don't understand if I have no ties to CarMax nor any agreement why they would do this. Is this grounds for lawsuit?
I had a very upsetting morning today. Upon starting my day I have the habit of checking my bank account transaction history. Today I noticed my account was negative. I'm never in the negative. So quickly I noticed there was a posted transaction to CarMax for $370. First of all I don't own a car and I've never co-signed on a car at CarMax. So I immediately thought fraud. I opened the check image and it noticed a familiar name. The check had a family members name on it as if it was written by them. Except it was not a picture of a live check it was one of those automated checks a computer would generate when you make a payment over the phone. I then remembered back in December I did a favor for this person and payed their full due balance. Of course they paid me back and that was a done deal. I specifically told CarMax back in December that it was a one time payment in favor of this person they said it was fine. Two months later I wake up to this charge. Furiously I called them and their response was that "it's company policy that they store payment information from anyone who gives them payment" i went off on CarMax after hearing this answer. Long story short I cancelled my back account and had to re-open another one pending investigation from my bank. I don't understand if I have no ties to CarMax nor any agreement why they would do this. Is this grounds for lawsuit?
