What is the name of your state? Minnesota
Over the years Capital One has bought up all my previous banks so I now have 4 Capital One cards with a total balance of a few thousand which I pay more then the monthly minimum every month for each. In the past I have mailed numerous payments/coupons separately and together in the same envelope. Either together or seperate there have been large disparities in the payment post dates which triggers late fees. Sometimes payments mailed together in the same envelope post weeks apart. I have called Capital One and they have taken the late fees off. I shouldnt have to call and point this out every other month or more. I have done it on their recorded customer service line and it continues. They have posted late payments on my credit report and failed to correct it when proven to be innacurate.
I have left a complaint with the BBB. I plan on doing the same with my State Attorney Generals Office. What else can I do so that this stops?
Over the years Capital One has bought up all my previous banks so I now have 4 Capital One cards with a total balance of a few thousand which I pay more then the monthly minimum every month for each. In the past I have mailed numerous payments/coupons separately and together in the same envelope. Either together or seperate there have been large disparities in the payment post dates which triggers late fees. Sometimes payments mailed together in the same envelope post weeks apart. I have called Capital One and they have taken the late fees off. I shouldnt have to call and point this out every other month or more. I have done it on their recorded customer service line and it continues. They have posted late payments on my credit report and failed to correct it when proven to be innacurate.
I have left a complaint with the BBB. I plan on doing the same with my State Attorney Generals Office. What else can I do so that this stops?