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wrvmom
Guest
I purchased a new vehicle in Nov of 95. I kept it for approx1 yr or so. I called and got payoff for the vehicle and sent them a check for the amount I was told. I received the title and traded the vehicle. I was notified by this bank that there is still a balance due on the loan. It has been 3 yrs...Now with late fees and interest occured they say I owe 1153.00, of course they want it paid in 2-3 payments. I asked why they were so long to contact me, they said when they recived the payment it was showing paid in full, however it wasnt. I believe it was the fault of the person who told me the wrong payoff. I cannot see how I can be responsible for this 3 yrs later. She asked if I received a fx saying it was paid in full, I didnt. Why would they have sent me the title? What stops any bank from doing this to customers. PLEASE help me with any suggestions of what I can do..