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Car mechanic shop/our appointments and our warranty

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SoulVein

Member
What is the name of your state? Arizona

So we_re 2,000 miles over our warranty.. which means our fuel pump will be about $500 to fix ..

I had to call into the(owner of liberty truckland). This was to be fixed by his mechanic the last time we were there, and they didn_t fix it because they were short staffed.



Then I called Larry_s office and spoke with Bobbie(another mechanic).. I told him the accuator was still broke, he was like _wasn_t that fixed the last time you were in here?_

Then I said , yes.. but it broke again 2 days later.. plus the Pump that was under warranty, that the young mechanic was going to fix through our warranty, well it never got fixed..

I went into a conversation with Bobbie about there not being a mechanic there when we tried to bring the car back in for repair etc. etc.



So Guardian Warranty said our warranty isn_t 2 years or 120,000 miles.. its 116,366 miles (or) 2 years.. which ever is first.

Great, that_s $1,000 down the drain.. none refundable.



Any ideas on how we are going to come up with $500 for the car?

I put the ball in Liberty Truckland_s court. I said they were to have fixed the pump under our warranty, but were short staffed.. and couldn_t get it fixed.

Plus the accuator still needs fixed.. BLAH>

we feel neglected of services during those periods of when we were there by appointment and then we were never helped or told ahead of time that a repair guy was not going to be available giving us the run around.

my wife and i need some advice on this as its gone over board we need to take legal action if we need to as we have a 13month old boy and we obviously must have our car parts compensated for this abrupt de-servicing because just basic warranty voided due to the time it was not expired..How should we work this out?
 


SoulVein

Member
any advise would be greatly appreciated by atleast this friday. We need a decision made this week on their mechanics business.
 

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