Cat damage to furniture

[1000Sparks]

What is the name of your state? Wisconsin

I was in a furniture store picking out a new sectional for my living room.

Salesman suggested leather....said I love leather but have a cat a dogs...she said, no problem, this guarantee will cover ANY damage from them...I looked the guarantee over and it said "guaranteed again punctures, cigarette burns, etc."...

So I buy this expensive piece of furniture, and sure enough the cat loved it and used it as a scratching post.

Called place with guarantee and they tell me they don't cover any damage from an animal.

Now it doesn't say that but that is what I was told.

Do I stand getting at least the repair done from the place I purchased this piece of furniture?

(Cat has a new home btw)

Thanks

 

[Zigner]

You would need to post the entire "guarantee". But, c'mon - did you REALLY think that you would be able to let your cat destroy your new furniture and then have them pick up the tab for it?

 

[VeronicaLodge]

you got rid of your cat in favor of a couch?

 

[dcatz]

you got rid of your cat in favor of a couch?

My reaction exactly. (My sig was always intended as d’catz – rather than DCatz – ‘cuz d’dogz post elsewhere.)

Zigner’s response implies the OP’s situation and is fair and accurate. If the OP, with a cat and dogs, was really concerned about damage from animals, the guarantee could have been expressly amended and initialed by buyer and seller. Now it’s the OP’s word against theirs, and I expect most reactions, including the court’s, to be “c’mon”.

My bet: much is omitted from the post. A complete and unconditional guarantee against punctures, burns etc? Was this leather or titanium? C’mon.

OP – Reading your other posts, you’ve had a dog get shot and given away a cat for doing what comes naturally. Opt for animals or furniture. Furniture may be best.

 

[1000Sparks]

little more info

The cat is a Bengal, if you are familiar with the breed. He's had 3 owners since Feb. and is now back with us (others could not put up with his antics)...since he goes in and out, during the summer he leaves the leather couch alone.

Please don't bring up the dog that was shot...that nearly destroyed me...I love animals and now have another German Shepherd that is with me 24/7 along with ScooterBobRambo..

Guarantee:

Full replacement providing service for customers at no charge. This guarantee offers protection against:

- stains resulting from food or beverages normally consumed by humans
- mold or mldew
- human or pet bodily fluid
- accidental rips, tears, cigarette burns
- punctures, cracking, and/or peeling
- ballpoint pen ink or lipstick

and yes, I believed the women...wouldn't have paid $5000 for a piece of furniture that my animals could ruin.

I don't have a chance here?

 

[Zigner]

The cat is a Bengal, if you are familiar with the breed. He's had 3 owners since Feb. and is now back with us (others could not put up with his antics)...since he goes in and out, during the summer he leaves the leather couch alone.

Please don't bring up the dog that was shot...that nearly destroyed me...I love animals and now have another German Shepherd that is with me 24/7 along with ScooterBobRambo..

Guarantee:

Full replacement providing service for customers at no charge. This guarantee offers protection against:

- stains resulting from food or beverages normally consumed by humans
- mold or mldew
- human or pet bodily fluid
- accidental rips, tears, cigarette burns
- punctures, cracking, and/or peeling
- ballpoint pen ink or lipstick

and yes, I believed the women...wouldn't have paid $5000 for a piece of furniture that my animals could ruin.

I don't have a chance here?

Please find the "exclusions" portion of your guarantee -
Also, pet damage is considered "intentional"

 

[1000Sparks]

oh my goodness

So he Intentional punctured the couch? What about the guarantee about pet or human bodily fluids? Wouldn't that cover intentional urine..like from a dog lifting his leg?????

OK, will go look for the exclusions...but the clerk DID say it was ALL covered.

 

[Zigner]

So he Intentional punctured the couch? What about the guarantee about pet or human bodily fluids? Wouldn't that cover intentional urine..like from a dog lifting his leg?????

OK, will go look for the exclusions...but the clerk DID say it was ALL covered.

No - YOU intentionally allowed your pet to damage the furniture (you did not take reasonable steps to prevent a readily foreseeable event)

 

[1000Sparks]

Pardon me, but what would be reasonable steps to keep a cat out of a room and/or from damaging the couch? Don't believe in declawing...so is THAT the reasonable step you are talking?

I did buy and use a spray/smell thing to keep cats away...didn't work..cat must like leather.

My house is for sale...I don't go in that room so I discovered the damage right before a "showing". It's not like I saw him doing it .

Thank you.

 

[VeronicaLodge]

i keep my dogs from going upstairs with the use of an "invisible fence" system, like one would have around their yard. you can get small transmitters for small areas like a room or even a couch or counter.

or you could not purchase a leather sofa when you have a clawed bengal

 

[dcatz]

In addition to my dogs, I have a Bengal, an F4, that I want to have certified as a therapy cat. He was adopted after being relinquished by two prior owners because he was “too smart”. If YOU are familiar with the breed, you know they are notable for their intelligence, curiosity and “resistance to being bored” (?). Without other things to keep it occupied and interested, confrontation between a Bengal and the new thing (couch) was probably inevitable.

And I think Zigner is right again. Their argument will be that a cat using new furniture with a strong new smell was foreseeable and not “accidental”. You can try, but it would have helped if the store put its signature where its promise was.

Veronica is right about the “invisible fence”. I’ve used them inside and out. Operant training with a “buzzer collar”, as soon as you brought the couch home, would probably have worked as well. Bengals learn very quickly and can be trained like dogs.