KristineRo
Junior Member
What is the name of your state? Colorado
I work at an Animal ER and we deal with a lot of high bills. We do estimates for most everyone to avoid the shock of a $500 bill... but on occasion the Dr. will forget to make an estimate or we do not get a signature on the estimate. Well, the office manager today tells us the she will be charging us (the technicians) $25 is there is no estimate and/or it is not signed AND $50 for not getting the client to sign the information sheet they fill out when the first arrive. Now, I understand we should be doing these things, but is it 100% legal for her to charge us for errors we make? because i have never heard of such a thing!!!!! I am Outragged
I work at an Animal ER and we deal with a lot of high bills. We do estimates for most everyone to avoid the shock of a $500 bill... but on occasion the Dr. will forget to make an estimate or we do not get a signature on the estimate. Well, the office manager today tells us the she will be charging us (the technicians) $25 is there is no estimate and/or it is not signed AND $50 for not getting the client to sign the information sheet they fill out when the first arrive. Now, I understand we should be doing these things, but is it 100% legal for her to charge us for errors we make? because i have never heard of such a thing!!!!! I am Outragged