Circuit City

[Dian Marotta]

What is the name of your state?What is the name of your state? Oklahoma
I won a car on the Circuit City website in their sweepstakes. It has been 6 months and they give me the run around about getting the car to me. They say they are working out the details of getting the car to me. When I try to E-mail or phone them they never respond. Is there anything I can do to either get the car or the cash equivalent?
Thank You

 

[Shelby6718]

Stop talking, start writing

How were you notified that you won the sweepstakes? I know people who have won on-line sweepstakes. They were notified first by a phone call that was then followed up by an official notification letter. I would start by sending a copy of the notification accompanied by a letter requesting the anticipated time frame for delivery of the vehicle. Send it certified mail-return receipt requested. Start there and see where it goes. Also, I have had good luck with consumer complaints with the OK Attorneys General Office. They will not take action on a complaint over the phone but they will listen, sometimes give suggestions and send you a form to file an official complaint if it is something they can get involved with.

 

[Dian Marotta]

Thank you for your reply. I was notified by phone first, then I was sent a letter to verify that I was the right person. After I sent in the papers, they just started ignoring me. I will try your suggestion and send copies of all my papers to them and reguest a delivery date. My name was listed on the Circuit City website as the winner of the car and I made a copy of that page also.
Thank You