Hello, I'm Victor and Live in NJ.
I recently had a "wind and hail" claim with USAA to repair a fence due to a downed tree limb. I was told by the claims adjuster that I could get $1,500 and change for my claim. I said ok great, but can you tell me what impact this will have on on my future premiums if I accept this amount. This is a question he could not answer and I replied that I would not accept it if it would increase my premiums dramatically and again, he could not provide an answer to my question. So I said Ok, who could tell me what type of impact this would have on my policy, and again he was unsure how to respond and suggested I speak with an agent responsible for my policy.
I did just that and expressed my concerns to this woman that if my accepting this claim may only cost me another $30 on my premium, for example, then I will accept the payment. But if that disbursement resulted in a $300 increase in my premium, for example, I would decline it. Her response was that she could not answer that question so I suggested an alternative approach.... Since USAA has all of my home owners information, which increased my premiums this year for no other reason but inflation, logic says that I should be able to request as a query, a new homeowners quote for my property, but with having paid out a premium of $1,500.... Insurance agents provide quotes all the time so it should be commonplace to request a quote based on specific parameters and she replied that she could not create a quote on "fictious" parameters.
So, short story longer... How can an insurance company provide insurance for accidents, but then not be able/willing to tell their customers the impact of using their services... Call me crazy, but there seems to be a disconnect with this industry and the real world.
I recently had a "wind and hail" claim with USAA to repair a fence due to a downed tree limb. I was told by the claims adjuster that I could get $1,500 and change for my claim. I said ok great, but can you tell me what impact this will have on on my future premiums if I accept this amount. This is a question he could not answer and I replied that I would not accept it if it would increase my premiums dramatically and again, he could not provide an answer to my question. So I said Ok, who could tell me what type of impact this would have on my policy, and again he was unsure how to respond and suggested I speak with an agent responsible for my policy.
I did just that and expressed my concerns to this woman that if my accepting this claim may only cost me another $30 on my premium, for example, then I will accept the payment. But if that disbursement resulted in a $300 increase in my premium, for example, I would decline it. Her response was that she could not answer that question so I suggested an alternative approach.... Since USAA has all of my home owners information, which increased my premiums this year for no other reason but inflation, logic says that I should be able to request as a query, a new homeowners quote for my property, but with having paid out a premium of $1,500.... Insurance agents provide quotes all the time so it should be commonplace to request a quote based on specific parameters and she replied that she could not create a quote on "fictious" parameters.
So, short story longer... How can an insurance company provide insurance for accidents, but then not be able/willing to tell their customers the impact of using their services... Call me crazy, but there seems to be a disconnect with this industry and the real world.
