AdriaanHell
New member
Collecting payments from foreign businesses
I had a contract with a business on PayPal. My job was to Translate from Chinese to English and to Dub English 52 episodes of a kids TV show. They paid a deposit to start the project. They were actually contracted by the main client in China, but this company French outsourced me to do the work. The due date for the service I needed to provide was the 26 April. The contract commenced at the beginning of April. It was a tight deadline, but I believed I could do it. By the 18th, i realized I was not going to make it and told the client I could not deliver by that date due to the sheer workload - I told them within the first 2 weeks of May it could be done. They then filed a dispute on PayPal - I continued to work on the project. They got their deposit back, even though we were negotiating new terms and conditions via PayPal, including a massive discount which they agreed to. All under the agreement that I would still deliver the files to them. I went on to finish the project and they said they would pay me via PayPal within 30-40 days of delivery. I delivered everything to the client in May. They have now blocked communication from me and are not answering me. I don't think they intend to pay. This client is in France. What can I do? I am a small business. I have people to pay for this project and my PayPal balance is sitting in a negative due to the refund they processed and I am stuck now. PayPal do not want to 'force' the client to pay me - even though they 'forced' me to give back their deposit, regardless of the fact that the work was completed and there is plenty evidence thereof. The only thing I thought of was first trying to send a demand of payment letter but then will that even have any power? What authority can I take it to? PayPal are completely unhelpful and are supporting this exploitative behaviour.
I had a contract with a business on PayPal. My job was to Translate from Chinese to English and to Dub English 52 episodes of a kids TV show. They paid a deposit to start the project. They were actually contracted by the main client in China, but this company French outsourced me to do the work. The due date for the service I needed to provide was the 26 April. The contract commenced at the beginning of April. It was a tight deadline, but I believed I could do it. By the 18th, i realized I was not going to make it and told the client I could not deliver by that date due to the sheer workload - I told them within the first 2 weeks of May it could be done. They then filed a dispute on PayPal - I continued to work on the project. They got their deposit back, even though we were negotiating new terms and conditions via PayPal, including a massive discount which they agreed to. All under the agreement that I would still deliver the files to them. I went on to finish the project and they said they would pay me via PayPal within 30-40 days of delivery. I delivered everything to the client in May. They have now blocked communication from me and are not answering me. I don't think they intend to pay. This client is in France. What can I do? I am a small business. I have people to pay for this project and my PayPal balance is sitting in a negative due to the refund they processed and I am stuck now. PayPal do not want to 'force' the client to pay me - even though they 'forced' me to give back their deposit, regardless of the fact that the work was completed and there is plenty evidence thereof. The only thing I thought of was first trying to send a demand of payment letter but then will that even have any power? What authority can I take it to? PayPal are completely unhelpful and are supporting this exploitative behaviour.
