What is the name of your state? FLorida
Article headline from Intel " Intel Atom C2000 bug is killing products from multiple manufacturers"
.." If you have Avoton or Rangeley hardware deployed for any reason, including as a component in embedded systems or networking hardware, we recommend contacting the vendor to determine whether replacement hardware is required or available. "
..." that Intel’s C2000 server platform — that’s the Avoton and Rangeley low-power server variants, all of which are based on Atom — have a serious flaw that’s bricking hardware. "
One of those manufacturers is synology who manufactures Network attached storage device or sometimes called RAID systems.
[image removed]
Enterprise level business, medium business, small business, home power users,etc.... All use these devices for data storage. Instead of just having 1 hard drive in their computer or some external drive, these are a collection of hard drives in a device that you attached to your network and everyone can access the files they need or store files on it.
Anyway, I invested in an expensive Synology product which is over $1,000 and I had recently purchased 2 of them!
I contacted synology about a possible recall and they said their official position is the problem does not exist.
They denied there is any problem and said they would only replace the product if under warranty but did not admit or acknowledged any problem or offer to replace a detective unit from what has become an official announced defect from Intel themselves.
What is a company obligation to do good when they have a known defective product?
Thanks.
Article headline from Intel " Intel Atom C2000 bug is killing products from multiple manufacturers"
.." If you have Avoton or Rangeley hardware deployed for any reason, including as a component in embedded systems or networking hardware, we recommend contacting the vendor to determine whether replacement hardware is required or available. "
..." that Intel’s C2000 server platform — that’s the Avoton and Rangeley low-power server variants, all of which are based on Atom — have a serious flaw that’s bricking hardware. "
One of those manufacturers is synology who manufactures Network attached storage device or sometimes called RAID systems.
[image removed]
Enterprise level business, medium business, small business, home power users,etc.... All use these devices for data storage. Instead of just having 1 hard drive in their computer or some external drive, these are a collection of hard drives in a device that you attached to your network and everyone can access the files they need or store files on it.
Anyway, I invested in an expensive Synology product which is over $1,000 and I had recently purchased 2 of them!
I contacted synology about a possible recall and they said their official position is the problem does not exist.
They denied there is any problem and said they would only replace the product if under warranty but did not admit or acknowledged any problem or offer to replace a detective unit from what has become an official announced defect from Intel themselves.
What is a company obligation to do good when they have a known defective product?
Thanks.