M
maike
Guest
state os arizona
we have been in collection with the same agency for 4 years now and we have been paying them monthly. this month something must have gone wrong cause we mailed our payment of on the 27th but they never received it,soon as they contacted us they were all nasty and even hanged up on us. we told them than we send a new check out a.s.a.p but they told us it was too late cause arizona states once you miss one payment the entire ampount owed is due and they will garnish our pay now if we wont give them our personal bankrouting and bank account number right now over the phone. i was not about to do that and told them i will overnight a new check to them with 2 month payment right away,but the told us it was to late and hanged up
i did send them a new check but today it came back with a little notsticker on it "not accaptabel" they have called us at work even when we told them not to cause the employer didnt like that. we also never received any balance statements or even a monthly billingstatement,i have asked and asked again for a statement with my collections and balances on it but never received anything from them,we have no idea how much we owe on this bill or what has been payed off,but yet they going to garnish our pay now. i dont even know when my monthly bill is due cause they never told us. they had a office here in town first for the first 2 years and than they closed that and didnt even told us,so for a while we had no idea to where to send the payment but than they contacet us at work and told us it was our falt,we didnt even had a adresse to were to send the payment. they never than told us neither if we miss a payment we owe the entire amount at once. is this true? we dont even have any kind of contract that tells us that matter effect we dont have anything in writing from this company what our obligatioins are and when payment is due every month. can any one help us with this?
we have been in collection with the same agency for 4 years now and we have been paying them monthly. this month something must have gone wrong cause we mailed our payment of on the 27th but they never received it,soon as they contacted us they were all nasty and even hanged up on us. we told them than we send a new check out a.s.a.p but they told us it was too late cause arizona states once you miss one payment the entire ampount owed is due and they will garnish our pay now if we wont give them our personal bankrouting and bank account number right now over the phone. i was not about to do that and told them i will overnight a new check to them with 2 month payment right away,but the told us it was to late and hanged up
i did send them a new check but today it came back with a little notsticker on it "not accaptabel" they have called us at work even when we told them not to cause the employer didnt like that. we also never received any balance statements or even a monthly billingstatement,i have asked and asked again for a statement with my collections and balances on it but never received anything from them,we have no idea how much we owe on this bill or what has been payed off,but yet they going to garnish our pay now. i dont even know when my monthly bill is due cause they never told us. they had a office here in town first for the first 2 years and than they closed that and didnt even told us,so for a while we had no idea to where to send the payment but than they contacet us at work and told us it was our falt,we didnt even had a adresse to were to send the payment. they never than told us neither if we miss a payment we owe the entire amount at once. is this true? we dont even have any kind of contract that tells us that matter effect we dont have anything in writing from this company what our obligatioins are and when payment is due every month. can any one help us with this?