P
pelletized
Guest
What is the name of your state? pennsylvania.
I received in the mail, after working at my current job for a few months, a packet of information pertaining to open enrollment for health insurance. i eagerly signed up, as health insurance wasn't even mentioned when i was hired. around the same time, i received a letter about COBRA from my previous employer, which i decided i didn't need since i had been promised health insurance. i received letters of confirmation and my health insurance card shortly after. this all happened in oct. - nov. of last year, and i was fine until i sprained my ankle in june and had to go to the emergency room. when i told my boss what happened and mentioned i was glad to have the medical benefits, she then informed me that in fact i was not eligible for medical benefits because i am only part time at that job. when i asked about all the money that they were supposed to be taking out of my check each week for my insurance, it was researched and found that no money had ever been taken out. a call to the insurance company revealed that i was never set up for an account with them, and that i was sent the insurance enrollment forms "by mistake." thats all well and fine, and certainly i can appreciate that mistakes happen, but on occasions where i am at fault i make every attempt to correct the situation, whereas my complaint was met with a "there is nothing we can do" from both the insurance company, and my employers. all of this would have been avoided and the bill out of my mind and completely taken care of if i had signed up for COBRA from my previous employer, but i was misled into thinking that i was covered by my new employer. the insurance company told me to speak to the human resources department, which i certainly will do when i next go into work, but is there anything i can do until then?
sorry this is so long!
I received in the mail, after working at my current job for a few months, a packet of information pertaining to open enrollment for health insurance. i eagerly signed up, as health insurance wasn't even mentioned when i was hired. around the same time, i received a letter about COBRA from my previous employer, which i decided i didn't need since i had been promised health insurance. i received letters of confirmation and my health insurance card shortly after. this all happened in oct. - nov. of last year, and i was fine until i sprained my ankle in june and had to go to the emergency room. when i told my boss what happened and mentioned i was glad to have the medical benefits, she then informed me that in fact i was not eligible for medical benefits because i am only part time at that job. when i asked about all the money that they were supposed to be taking out of my check each week for my insurance, it was researched and found that no money had ever been taken out. a call to the insurance company revealed that i was never set up for an account with them, and that i was sent the insurance enrollment forms "by mistake." thats all well and fine, and certainly i can appreciate that mistakes happen, but on occasions where i am at fault i make every attempt to correct the situation, whereas my complaint was met with a "there is nothing we can do" from both the insurance company, and my employers. all of this would have been avoided and the bill out of my mind and completely taken care of if i had signed up for COBRA from my previous employer, but i was misled into thinking that i was covered by my new employer. the insurance company told me to speak to the human resources department, which i certainly will do when i next go into work, but is there anything i can do until then?
sorry this is so long!
