adjusterjack said something similar.The way LdiJ worded the reply, I took it to mean do it yourself.
Glad I'm wrong
I wasn't expecting that the homeowner would do it himself.A homeowner on a ladder waving a chainsaw near a 7,900 volt power line. What could possibly go wrong?
You posted $4000 damage due to frozen pipes that burst, flood damage caused by the water, motor damage to my heating system, food spoilage, < you could have drained your water lines , if your home has a hot water boiler you could have drained your boiler and those lines too as well as if your hot water tank after shutting off the gas to it or the electric unless you are on city water and sewer where you could have set a cold tap to a teeny thin line and let it run . Food spoilage , no electric co is going to reimburse you for that. where I live the power has been out at least 3 to 4 times more over the last 20 years than it was in the previous 22 years living in Minneapolis. Generators , yes they are nice to have but perhaps it may be time to look into another generator or perhaps a fancy one that sits on a concrete pad outside and comes on automatically with each power outage. If you feel your electric utility is not maintaining its lines well enough to reduce the outages then perhaps you should focus on your elected officials who can push harder on the utility companies.
Not an immediate answer to your problem, but have you considered installing an off grid solar system?I assure you I have contacted everyone I could think of to complain about the problem. This includes my county legislature, the BPU, city council, the power company (duh), independent contractors, electricians, fire company, my wife and my mother. All to no avail. The underground wiring idea was discussed with the power company but they said I would have to foot the bill for the trenching which would cost many thousands of dollars which I can't afford.
You might not know how to do it the first time, but by the 20th time it happens, you should get a little more self sufficient in order to mitigate your losses during the next (predictable) outage.????? Oh come on! Who is going to drain their heating lines in the dead of winter??? I bet you most people would not even know how to do that! Besides, the power company promised to have power restored within 8 hours but they kept pushing out the estimate the more they had outages. I looked into one of those generators that go on automatically but they cost a small fortune which I can't afford. Even so, I am paying for electric service. The power company should not have so many disruptions in service.