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Plackers

Member
New York
I’ve have not received replies from my cataract surgery provider or Health Insurance provider regarding an explanation for the following.

I was required to pay my cataract surgery provider in full out of pocket prior to surgery because the surgeon will only implant upgraded “multi focal lens” by use of laser technology and neither the laser procedure or upgraded lens are covered by Medicare, (which was a curve ball). They failed to mention they would submit additional claims to my health insurance provider beyond the two $350 co pays toward the separate operative out-patient facility.

All the forms they provided including the breakdown of funds and ledger are obfuscated with multiple descriptions for each fee and charge that seem to be intentionally misleading. Even the charges are conflicting.

My Health Insurance provider stated I was responsible is for two $350 co pays = $700, plus two lens upgrades of which I was charged $1900 each = $3800, however I was also charged additional surgery fees of $2890 ($1445 ea.)

My visa payment of $6,690 does not appear on their ledger that I requested. What does appear on their ledger is my $700 co-pay, the $6,086.68 claim they submitted to my Health Insurance provider for the surgery and lens; and their adjusted payment received of $2,609.77 (attached kindly see my revised accounting of their ledger)

It appears to me the necessity to submit a claim of $6,086.68 to my Health Insurance provider and receive adjusted payment of $2,609.77 after I paid $6,690 out of pocket is a form of consumer and healthcare fraud.

Thoughts anyone?

Claim &BCBSClient
DOSACTIVITYChargePmt / Adj.Visa.Balance
4/29/2021PanOptix - Vivity Lens (Multifocal Lens Purchase)Chg.
$2,045.00​
$2,045.00​
4/19/2021PanOptix - Vivity Lens (Cost of Lens OR Surgeon Service of Surgery?)Visa
$2,045.00​
$0.00
4/29/2021Phacoemulsification With IOL (Surgery Claim $1000)Claim
$1,000.00​
$1,000.00
5/24/2021Blue Cross of WNY PMT ($645.97 + $354.03 = $1000)Ins.$645.97$354.03
5/24/2021HealthNow New York in ADJUST (Already Paid in Advance for Surgery)Adj.$354.03$0.00
4/29/2021Blue Cross of WNY (Surgery Claim $2043.34)Claim
$1,034.38​
$1,034.38​
5/24/2021Blue Cross of WNY PMT (Ins. Copay $375 + $659.38 = $1034.38)Ins.
$659.38​
$375.00
(Already Paid in Advance for Surgery Center?)
4/29/2021Surgery Center Fee OR Copay OR Copay to Surgeon?Chg.
$375.00​
$375.00​
4/29/2021Surgery Center Fee OR Copay OR Multifocal Len Fee OR Cost of Lens?Chg.
$950.00​
$1,325.00​
04/19/2021 (Unaccounted on Ledger $950 + $375 = $1325)Visa
$1,325.00​
$0.00​
1/6/2022PanOptix - Vivity Lens (Multifocal Lens Purchase)Chg.
$1,959.00​
$1,959.00​
1/4/2022PanOptix - Vivity Lens (Cost of Lens OR Surgeon Service of Surgery?)Visa$1,959.00
$0.00​
1/6/2022Phacoemulsification With IOL (Surgery Claim $1000)Claim
$1,000.00​
$1,000.00​
1/24/2022Blue Cross of WNY PMT ($595.04 + $404.96 = $1000)Ins.$595.04$404.96
1/24/2022HealthNow New York in ADJUST (Already Paid in Advance for Surgery)Adj.$404.96
$0.00​
1/6/2022Blue Cross of WNY (Surgery Claim $2043.34)Claim
$1,034.38​
$1,034.38​
1/24/2022Blue Cross of WNY PMT (Ins. Copay $325 + $709.38 = $1034.38)Ins.$709.38$325.00
(Already Paid in Advance for Surgery Center?)
1/6/2022Surgery Center Fee OR Copay OR Copay to Surgeon?Chg.
$325.00​
$325.00​
1/6/2022Surgery Center Fee OR Copay OR Multifocal Len Fee OR Cost of Lens?Chg.
$945.00​
$1,270.00​
1/6/2022 ($91 Tax?)Chg.
$91.00​
$1,361.00​
1/4/2022 (Unaccounted on Ledger $945 + $375 + $91? = $1411?)Visa
$1,361.00​
$0.00​
05/07/2021 (Practitioner Copay)Visa$40.00
($40.00)​
$10,758.76​
$3,054.91$6,730.00
 


Zigner

Senior Member, Non-Attorney
The document you posted shows 4 Visa payments totalling $6,690.00. What is your actual question?
 

PayrollHRGuy

Senior Member
First thought. Have you looked at your Explanation of Benefits (EOB) for the time period when the surgery took place?
 

Plackers

Member
What a random thought to insert. What is your actual question?
Since I paid the provider in advance for the surgery and lens did they have the authority to file a claim with Insurance provider as well for the same? I can’t find EOB on the Insurance provider website.
 

Zigner

Senior Member, Non-Attorney
Since I paid the provider in advance for the surgery and lens did they have the authority to file a claim with Insurance provider as well for the same? I can’t find EOB on the Insurance provider website.
Yes. It looks like you paid for the charges that the provider expected to be your responsibility after payment by your insurance company.
 

adjusterjack

Senior Member
Since I paid the provider in advance for the surgery and lens did they have the authority to file a claim with Insurance provider
Yes.

Are you sure you didn't just pay for the upgrade portion and insurance paid for the basic IOL?

Are you being asked for more money? Is there a balance due that you have to pay?
 

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