F
fatlobstermac
Guest
What is the name of your state? Tn
I took my son to the doctor and paid the copay, (this was a routine checkup that was covered) a month later, I recieved a bill from the doctor's office for the visit.
I called and they said that my insurance did not pay, I called the insurance, and they said they never recieved the claim.
I relayed this info to the doctor's office and they said they would send it again, well this went back and forth for awhile and the insurance company told me that the doctor's office was not sending the right codes, I relayed this to the doctor's office and they admitted, not really knowing what to send.
Now, Is it my responsibility to pay this, since the doctor's office failed to collect from the insurance company?
This happened about a year ago, we have since changed to a different insurance company.
Thanks to anyone who can help.
I took my son to the doctor and paid the copay, (this was a routine checkup that was covered) a month later, I recieved a bill from the doctor's office for the visit.
I called and they said that my insurance did not pay, I called the insurance, and they said they never recieved the claim.
I relayed this info to the doctor's office and they said they would send it again, well this went back and forth for awhile and the insurance company told me that the doctor's office was not sending the right codes, I relayed this to the doctor's office and they admitted, not really knowing what to send.
Now, Is it my responsibility to pay this, since the doctor's office failed to collect from the insurance company?
This happened about a year ago, we have since changed to a different insurance company.
Thanks to anyone who can help.