2
2callme
Guest
HOW LIABLE IS THE INSURANCE COMPANY? MY CAR WAS WRECKED, AN ESTIMATE WAS DONE AND REPAIRS AUTHORIZED.THE INSURANCE COMPANY LOCATED AND ORDERED A FRONT CAP FROM A SALVAGE COMPANY AND ADVISED THE BODY SHOP TO ARRANGE FOR PAYMENT AND DELIVERY. WHEN THE FRONT CAP WAS DELIVERED, IT WAS MISSING RADIATOR HOSES, TRANSMISSION COOLING LINES,AND THE RADIATOR SUPPORT AND BUMPER WERE DAMAGED.THE FRONT LIGHTS WERE FADED AND WERE NOT A COMPARABLE REPLACEMENT NO SUSPENSION PARTS WERE INCLUDED. THE CAP COSTED $2,150.00.I COMPLAINED SEVERAL TIMES BUT NOTHING HAPPENED.A SUPLEMENTAL ESTIMATE INCLUDED REPLACEMENT PARTS FOR THE ONES THAT WERE PREVIOUSLY PAID FOR WHEN THE FRONT CAP WAS ORDERED. IT TOOK 45 DAYS FOR THE INSURANCE COMPANY TO DECIDE TO TOTAL MY CAR.DUPLICATES COSTS CAUSED IT TI BE TOTALED! DOCUMENTATION STATES TO TOTAL CAR BECAUSE IT HAD ALREADY BEEN DOWN FOR 30+ DAYR AND FRONT CAP WAS MISSING PARTS. 3 DIFFERENT ADJUSTORSTOLD ME 3 DIFFERENT REASONS AS TO WHY MY CAR WAS TOTALED. THEY ARE: THE INSURANCE COMPANY WAS NOT ACCEPTING RESPONSIBILITY FOR SUSPENSION DAMAGE, DAMAGES EXCEEDED 75% OF MY CAR'S VALUE AND IT WAS NOT ECONOMICALLY FEASIBLE TO REPAIR MY CAR.THE SETTLEMENT STATEMENT SHOWS THE FIGURES HAVE CONFLICTING ACV AMOUNTS AND OTHER WORK-UP DOCUMENTS HAVE PADDED DAMAGE COSTS TO ENSURE THAT DAMAGE AMOUNTS EXCEED 75% OF THE CAR'S VALUE. WHERE DO I GO FROM HERE?