credit card billing by x-hosting company

[dadamungo]

Hi, (Georgia)

Here's the rundown:

I told hosting company (co.x) by email prior to renewal time
that I would not be using their services any longer.

They returned an email offering a months free hosting if I
stayed.

At the years renewal time, they billed my credit card for
the next entire year.

I called, spoke with a rep and was promised a full refund by
(co.x).

I asked for but did not receive a confirmation email per the
refund at that time.

I pressed for and eventually *did* receive a confirmation
email per the refund.

The email confirmation, dated April 26th, 2001 from (co.x)
billing department, stated refund would take 5 to 7 business
days.

Refund never took place.

(co.x), still in operation, no longer answers my emails.

I've disputed the companies billing to my credit card with
the credit card company.

Question:

Is there anything else I can legally/ethically do about this
other than wait to see how the credit card dispute goes?


p.s. I moved the domain I had at (co.x) servers. This
means they have billed me a year in advance for a service
they can not possibly provide.

 

[ALawyer]

You've done the right things. Wait for your credit card company to get done.