A few months ago we decided to take a quick vacation. We booked a hotel through an internet site. We are in Louisiana, hotel is in Belize, C.A. When we got there we found the hotel which advertised "air conditioned suites" had only one small a/c in a back bedroom which did not cool the other rooms. We asked the manager for a remedy of some kind, a fan or something which he claimed not to have. After two days we advised him we would move out because of this. (our credit card was charged for the week when we made the reservation.) We disputed the charge( for the 5 unused nights), following instructions as to the procedure, etc. The card company at first tried to make it into a cancellation issue, which it is not. We maintain that the website was misleading. The c.c. company's last letter suggested we take this up with the BBB or La. Atty Gen.'s office, which we did. The A.G.'s office sent a letter on our behalf to the hotel which finally did respond to the issue of the air conditioner(claiming it was not a problem) but they do not mention the wording of the website.I think we are at the point of either giving up or getting an attorney; the disputed amount is $477. Before we decide, we would like to hear someone's opinion about this.