What is the name of your state (only U.S. law)? UT
Maybe this isn't the place to ask it, so if it isn't please let me know which forum I need to post in (i'm a newbie).
What do I need to do if the website I run gets hacked and my customers' credit card info may have been intercepted? So far I've done the following:
Filed with local PD and FBI
Contacted all customers that might be affected to get new card #'s
Added/changed security on site so it doesn't happen again
Are there additional steps that I should be taking?
Some of my customers want some type of compensation for the inconvenience of getting a new card issued. Legally, are they entitled to something that I should be preparing for?
As far as I know, there haven't been any credit card #'s used fraudulently that stem from this. But if someone does get some fraud charges and it can be traced back to this incident, what, if any, responsibility do I carry?
I've been on the customer's end of this before, and I know what its like.
Thanks
What is the name of your state (only U.S. law)?
Maybe this isn't the place to ask it, so if it isn't please let me know which forum I need to post in (i'm a newbie).
What do I need to do if the website I run gets hacked and my customers' credit card info may have been intercepted? So far I've done the following:
Filed with local PD and FBI
Contacted all customers that might be affected to get new card #'s
Added/changed security on site so it doesn't happen again
Are there additional steps that I should be taking?
Some of my customers want some type of compensation for the inconvenience of getting a new card issued. Legally, are they entitled to something that I should be preparing for?
As far as I know, there haven't been any credit card #'s used fraudulently that stem from this. But if someone does get some fraud charges and it can be traced back to this incident, what, if any, responsibility do I carry?
I've been on the customer's end of this before, and I know what its like.
Thanks
What is the name of your state (only U.S. law)?