Crooked Lender?!

[rholmansep]

What is the name of your state?What is the name of your state?What is the name of your state? NC
Does anyone know how to go after my lender?
Detail: I purchased a home in 1999 and the loan amount was 34100. I have made 5 years of payments and when I requested the payoff amount it was 35806
Considering the fact I have never missed a payment what do I do. I am assuming they have an accounting department.The lender is Greentree/Conseco, or whatever they are calling themselves.
Are they trying to rip me off, what do I need to do?
Thanks

 

[Tankerwife]

Sounds like you have a daily interest loan. Check your loan documents to see how your interest is calculated. Or perhaps you have a pre-payment penalty.

 

[rholmansep]

I wish it were that simple

NC
It is not a daily interest loan, and I thought there was no prepayment penalty after 5 years. Is there a way I can make the lender provide documentation to justify the excessive payoff? Does anyone know how to go about it?

 

[Jeeplady66]

Conseco/Greentree are a bunch of idiots.....I paid them off 2 years ago, questioned the amount as being too high, but paid it anyway to close my new loan. About 10 days later, I recieved a refund check for 'overpayment'. Make sure you have cancelled any ancillary products (like the life insurance they try to pack in there) then get a written quote and a per diem interest rate.