curling roof shingles on 11 yr old house

[jcski]

We are the second owners of an 11 year old house. We have noticd our roof shingles curling and a roofing company came to give us a consultation. They told us it was either bad shingles or poor installation. We have contacted the builder who is still building homes in our area (Naperville, IL). They informed us that our records were destroyed in a flood, but according to other homes built in the same time frame, they used a particular roofing company. We have attemtped to make contact with this company (3 times). Nobody has called back. What's our alternatives at this point? What can we demand from the builder seeing we are not the original owners?

 

[HomeGuru]

<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by jcski:
We are the second owners of an 11 year old house. We have noticd our roof shingles curling and a roofing company came to give us a consultation. They told us it was either bad shingles or poor installation. We have contacted the builder who is still building homes in our area (Naperville, IL). They informed us that our records were destroyed in a flood, but according to other homes built in the same time frame, they used a particular roofing company. We have attemtped to make contact with this company (3 times). Nobody has called back. What's our alternatives at this point? What can we demand from the builder seeing we are not the original owners?<HR></BLOCKQUOTE>

Contact the local building dept. or a roofing contractor to determine who the manufacturer of the shingles was. You have no contractual relationship with the builder although you may have a consumer claim if the installation was defective. Once you determine the manufacturer, you will be able to find out the warranty and installation specifications info directly from the manufacturer. If the warranty is only issued to the original owner and non-transferrable, then you have no recourse. Unless the building product is defective. There have been a history of defective roofing products where the material was a wood fiber or fiber cementitious material. The shingles have the appearance of real wood but are not real solid wood. This type of product has been known to fail and there are various national claims, one of them being Woodruf by Masonite and Permashake by Cemwood which are under class action settlements. www.kinsella.com I have seen failure also in Hardislate and Hardieshake maufactured by James W. Hardie and Co. If your roofing product fails prematurely due to a buiding product defect and fails way ahead of the warranty period, you may have a claim under the Federal Warranty Act. (Magnuson-Moss) Contact the Federal Trade Commission for further info at www.ftc.gov