What is the name of your state? Indiana
I apologize in advance if this isn't the correct forum to post this question but I really need some advice! I moved from a rental house three weeks ago, and different people moved in. I ordered something online, and it was inadvertantly shipped to my former address. FedEx showed it as being delivered, so I went to my former residence and asked the man for the package that had been delivered for me. He said that he'd called FedEx that morning to come pick it up since I didn't live there anymore, and it was gone by the time I arrived (5:30 pm). FedEx has no record of the call nor of the re-routing nor an order for the driver to pick up the package. How do I move forward in getting my package returned to me? I'm pretty sure they have it - it is over $100 worth of health and beauty products. Do I have any recourse at all? I have notified Fed Ex and the shipper of the issue, but to no avail.
Thanks in advance for any advice!
I apologize in advance if this isn't the correct forum to post this question but I really need some advice! I moved from a rental house three weeks ago, and different people moved in. I ordered something online, and it was inadvertantly shipped to my former address. FedEx showed it as being delivered, so I went to my former residence and asked the man for the package that had been delivered for me. He said that he'd called FedEx that morning to come pick it up since I didn't live there anymore, and it was gone by the time I arrived (5:30 pm). FedEx has no record of the call nor of the re-routing nor an order for the driver to pick up the package. How do I move forward in getting my package returned to me? I'm pretty sure they have it - it is over $100 worth of health and beauty products. Do I have any recourse at all? I have notified Fed Ex and the shipper of the issue, but to no avail.
Thanks in advance for any advice!