S
Samiq2003
Guest
What is the name of your state? Ca
Claim is for 30 days service on the basis that we didn't provide 30 days written notice of intent to remove child. Contract is claimed reasonable to allow company time to market for replacement children.
How best to defend based on the following reasons (or otherwise)
Facility was sold to us promising specific levels of security in terms of access/exit to the building; separation of children based upon age groups - walking/crawling abilities; two "teachers" present at all times in each room; separate quiet sleeping areas to ensure children properly rested.
A copy of the contract and a parent handbook were never provided despite frequent requests. We do have a copy of an acknowledgement which we were to sign and return stating that we had received these documents - it is unsigned.
The service at this place was horrible. There was a computer that was to monitor access/exit to the building that never worked. Several occassion I came and went unchallenged into and out of the facility. On MANY occassions we would have to stay with our child waiting for the second staff member to the room to show up. The room was not divided as promised. Consistently 'walkers' with shoes on were tromping around the same room as our non-walking 5 month old. The sleeping area was never quiet when we would go by. Our child was continually suffering from lack of sleep and was continually sick.
The director of the facility was fired. The staff were in dissaray and they bring this suit 15 months after we left!
Under these circumstances is it reasonable for them to expect payment for services which they have not rendered?
What are our chances in successfully defending ourselves?
Claim is for 30 days service on the basis that we didn't provide 30 days written notice of intent to remove child. Contract is claimed reasonable to allow company time to market for replacement children.
How best to defend based on the following reasons (or otherwise)
Facility was sold to us promising specific levels of security in terms of access/exit to the building; separation of children based upon age groups - walking/crawling abilities; two "teachers" present at all times in each room; separate quiet sleeping areas to ensure children properly rested.
A copy of the contract and a parent handbook were never provided despite frequent requests. We do have a copy of an acknowledgement which we were to sign and return stating that we had received these documents - it is unsigned.
The service at this place was horrible. There was a computer that was to monitor access/exit to the building that never worked. Several occassion I came and went unchallenged into and out of the facility. On MANY occassions we would have to stay with our child waiting for the second staff member to the room to show up. The room was not divided as promised. Consistently 'walkers' with shoes on were tromping around the same room as our non-walking 5 month old. The sleeping area was never quiet when we would go by. Our child was continually suffering from lack of sleep and was continually sick.
The director of the facility was fired. The staff were in dissaray and they bring this suit 15 months after we left!
Under these circumstances is it reasonable for them to expect payment for services which they have not rendered?
What are our chances in successfully defending ourselves?