efstylescam
Junior Member
What is the name of your state? NY
** See Summary below for short version
I bought a storage bed online from a furniture company. I assumed it would have storage on both sides of the Queen Size bed. All pictures showed the storage compartments and when i went to order I order to have the drawers and tracks included. There was no option or inidcation that the storage was only on one side of the bed so when they delivered it I was of course unhappy that the storage compartments were only on one side.
I called the company and they said that is the way the come and if I wanted it on both sides I should have ordered it that way, BUT THERE IS NO OPTION TO DO THAT OR INDICATION I would need to even consider that to be a problem. So I went ahead and just ordered the 2nd piece with the storage and they charged me another couple hundered bucks to do that.
Since then I have been told it would be delivered every week for about 3 weeks now. They told they would guaranttee deliveryu and they didnt deliver. They now tell me that Monday I will have it by 4PM.
If they dont show up this time I want to get my money back (Full Refund) and have them take their stuff away at no charge to me. But I dont think they will let me do that becuz they said they did deliver what I ordered the first tiem but like I said I was deceived.
SUMMARY:
Can I sue them for not only the stuff they havent delivered yet but all of it and return for full refund? They do have a partial refund policy but I think that since I didnt get what I thought I was ordering in the first place I should be entitled to a full refund.What is the name of your state?
** See Summary below for short version
I bought a storage bed online from a furniture company. I assumed it would have storage on both sides of the Queen Size bed. All pictures showed the storage compartments and when i went to order I order to have the drawers and tracks included. There was no option or inidcation that the storage was only on one side of the bed so when they delivered it I was of course unhappy that the storage compartments were only on one side.
I called the company and they said that is the way the come and if I wanted it on both sides I should have ordered it that way, BUT THERE IS NO OPTION TO DO THAT OR INDICATION I would need to even consider that to be a problem. So I went ahead and just ordered the 2nd piece with the storage and they charged me another couple hundered bucks to do that.
Since then I have been told it would be delivered every week for about 3 weeks now. They told they would guaranttee deliveryu and they didnt deliver. They now tell me that Monday I will have it by 4PM.
If they dont show up this time I want to get my money back (Full Refund) and have them take their stuff away at no charge to me. But I dont think they will let me do that becuz they said they did deliver what I ordered the first tiem but like I said I was deceived.
SUMMARY:
Can I sue them for not only the stuff they havent delivered yet but all of it and return for full refund? They do have a partial refund policy but I think that since I didnt get what I thought I was ordering in the first place I should be entitled to a full refund.What is the name of your state?