OregonDave
Junior Member
What is the name of your state? FL
I live in Oregon and I purchased a used BMW from a licensed Florida dealer after discovering it on eBay.
The vehicle was defined as having an optional suspension package costing $4,000 and thereby justifying a higher value. I purchased the vehicle without using eBay, but when I received it, it had stock suspension and not the optional suspension package.
I disputed the VISA charge for $4,000 to cover the cost of obtaining the optional suspension package.
The purchase agreement contained an "as-is" and no refund clause, and the dealer is claiming that since I agreed to this, he can keep the $4,000.
My argument is that "as-is" and no refund refers to the item condition, and not the item description, or definition. If this were not true, what's to stop a seller from sending me a Chevy or even anything and hiding behind an "as-is" clause? eBay even has two distinct sections in it's listing services: one for a seller to provide the Vehicle Description, and another section to provide the Vehicle Condition.
I now need to convince the credit card company that an "as-is" and no refund clause does not allow a seller to deliver a product different than that defined/described and agreed to.
Any suggestions?
I live in Oregon and I purchased a used BMW from a licensed Florida dealer after discovering it on eBay.
The vehicle was defined as having an optional suspension package costing $4,000 and thereby justifying a higher value. I purchased the vehicle without using eBay, but when I received it, it had stock suspension and not the optional suspension package.
I disputed the VISA charge for $4,000 to cover the cost of obtaining the optional suspension package.
The purchase agreement contained an "as-is" and no refund clause, and the dealer is claiming that since I agreed to this, he can keep the $4,000.
My argument is that "as-is" and no refund refers to the item condition, and not the item description, or definition. If this were not true, what's to stop a seller from sending me a Chevy or even anything and hiding behind an "as-is" clause? eBay even has two distinct sections in it's listing services: one for a seller to provide the Vehicle Description, and another section to provide the Vehicle Condition.
I now need to convince the credit card company that an "as-is" and no refund clause does not allow a seller to deliver a product different than that defined/described and agreed to.
Any suggestions?