Devry Based Medical prep program Refund

[stayoffmywifi]

Hello ,

My partner (living in CA) completed a Devry related Medical Education Readiness Program (M.E.R.P), which stipulated a full refund of the 13k if a student does not pass the curriculum with greater than or equal to 70 percent. Passing the program would entail enrollment into Caribbean medical school (Ross or AUC) Toward the end of the program (before or around the final exam), they changed the criteria to 65 % overall with a 60% in each course. Based on previous accepted criteria documented in the curriculum my girlfriend 'failed'. However the institution said she passed and extended the enrollment to matriculate into AUC , which she did not want--partly due to the acceptance criteria randomly changing towards the tail end of the course and secondly because her final scores were still at 59.93% (meaning technically failed) for one of the courses. In emails and conversations with the program director, he insisted she "passed" and would not get her refund. She will not be continuing with the program and is trying to get her refund. Appreciate your guidance here.

Can provide more info if helpful....

 

[quincy]

What was her overall score?

 

[stayoffmywifi]

69.41 % overall

 

[quincy]

69.41 % overall

So ... her grades overall were over the new 65% passing score and close to (but not over) the previous 70% passing score.

A signed contract cannot have its terms changed unless all parties to the contract have agreed to the changes.

Toward the end of the program when your girlfriend was notified that the program terms were changing, did your girlfriend sign anything acknowledging and accepting the change in passing scores?

Did your girlfriend attend ALL of the classes?