M
momnme2
Guest
I live in FLorida. I am dealing with a water conditioning comapny.
After refusing to purchase the product for $6,000, they call me and offer it to me for $2200, with a 90 day trial basis, and lifetime warranty. Based on this, I agree. They come a few days later and install it, and a few days after that for me to sign the contract. I am then told I have three days to cancel, not 90, and the promise of the warranty to be delivered next day. After the second day of waiting for the warranty, I decided to cancel based on the 90 day/3 day difference, and no warranty to back up the other promises. I send them a certified return receipt letter notifying them of my cancelling. They call me, give me a cancellation number, and tell me the repossession dept would call me to remove the unit, and that they would notify the finance dept.
I did not recieve this phone call. Come to find out, this cancellation was never entered into their system, nor reported to the finance company.
The back of their contract states if they do not remove the unit within 20 days after date of cancellation, it is mine free and clear.
4 months later, I get a phone call, telling me they were sorry they have been to busy to remove my unit, and would like to schedule it to be done. This is when I call them on their 20 day statement.
Now, 5 months later, I am told they will take me to court over this, that my 3 days began when I verbally aggreed to the offer. I am telling them that the agreement I made was not what I was given, and I signed this contract in good faith.
I signed this contract with the understanding that I woud recieve my warranty the next day. Which I didn't. I signed this at my house, on a Wed. evening, and on Friday afternoon, around 3, I went to the post office to send my notice of cancellation. They received it the next Monday, the same day they called, and gave me the cancellation number.
What are my rights here? Can they hold me to this verbal agreement? Or was I within mu legal rights when and how I cancelled?
One more thing, this verbal agreement was for $2200. When signing the actual papers, it was $1999. And this is when I was made clear about there being no such thing as a 90 day trial. Turns out it was a 90 day delayed payment! Creative wording! Deceiving me this whole time.
After refusing to purchase the product for $6,000, they call me and offer it to me for $2200, with a 90 day trial basis, and lifetime warranty. Based on this, I agree. They come a few days later and install it, and a few days after that for me to sign the contract. I am then told I have three days to cancel, not 90, and the promise of the warranty to be delivered next day. After the second day of waiting for the warranty, I decided to cancel based on the 90 day/3 day difference, and no warranty to back up the other promises. I send them a certified return receipt letter notifying them of my cancelling. They call me, give me a cancellation number, and tell me the repossession dept would call me to remove the unit, and that they would notify the finance dept.
I did not recieve this phone call. Come to find out, this cancellation was never entered into their system, nor reported to the finance company.
The back of their contract states if they do not remove the unit within 20 days after date of cancellation, it is mine free and clear.
4 months later, I get a phone call, telling me they were sorry they have been to busy to remove my unit, and would like to schedule it to be done. This is when I call them on their 20 day statement.
Now, 5 months later, I am told they will take me to court over this, that my 3 days began when I verbally aggreed to the offer. I am telling them that the agreement I made was not what I was given, and I signed this contract in good faith.
I signed this contract with the understanding that I woud recieve my warranty the next day. Which I didn't. I signed this at my house, on a Wed. evening, and on Friday afternoon, around 3, I went to the post office to send my notice of cancellation. They received it the next Monday, the same day they called, and gave me the cancellation number.
What are my rights here? Can they hold me to this verbal agreement? Or was I within mu legal rights when and how I cancelled?
One more thing, this verbal agreement was for $2200. When signing the actual papers, it was $1999. And this is when I was made clear about there being no such thing as a 90 day trial. Turns out it was a 90 day delayed payment! Creative wording! Deceiving me this whole time.