Connecticut
Please find the letter below:
I purchased a 2010 Toyota Yaris on December 12, 2009. I have had the transmission on this automobile replaced three times within a 2 year 3 month period. (Four transmissions including the original) The first replacement took place when the car had 16,309 miles, the second replacement was 77, 498 miles, and the third soon after at 80,279 miles. The third does exhibit a pitched noise kind of like a high speed drill. I have taken this back to the dealer where I purchased the car and they have not been able to find the cause of the problem. I spoke to the dealership saying that I was not happy with the quality of the product and was very concerned about this possibly happening in the future. I had an extended warranty at the time that the second transmission failed and was covered for expenses. If I was not covered this job would have cost me $3330.11 out of pocket. The dealership offered me a trade in at some reduced price.
I am writing to find out what rights I have in rectifying this problem. What kind of recourse do I have?
legalese
Please find the letter below:
I purchased a 2010 Toyota Yaris on December 12, 2009. I have had the transmission on this automobile replaced three times within a 2 year 3 month period. (Four transmissions including the original) The first replacement took place when the car had 16,309 miles, the second replacement was 77, 498 miles, and the third soon after at 80,279 miles. The third does exhibit a pitched noise kind of like a high speed drill. I have taken this back to the dealer where I purchased the car and they have not been able to find the cause of the problem. I spoke to the dealership saying that I was not happy with the quality of the product and was very concerned about this possibly happening in the future. I had an extended warranty at the time that the second transmission failed and was covered for expenses. If I was not covered this job would have cost me $3330.11 out of pocket. The dealership offered me a trade in at some reduced price.
I am writing to find out what rights I have in rectifying this problem. What kind of recourse do I have?
legalese